RESIDENTS' KEY VIEWS. Whilst residents recognise the neighbourhood spirit, active residents associations and co-operation with authorities as key strengths of the area there is a recognition that further support is needed to build community confidence, self esteem and self worth. Some residents still feel isolated and community engagement, whilst improving as a result of NRF activities and the NAP, still needs to be increased. Provision of good advice and information, awareness raising of what is on offer, partnership working and networking and supporting the infrastructure of the voluntary sector are key themes which have emerged. The Avondale Centre, Dyke House Annexe and City Learning Centre were all seen as local assets which needed sustaining. Chatham Road Community House also provide a positive base for residents and service providers to meet in an informal setting to tackle day to day issues that arise in the neighbourhood.
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KEY BASELINE/SURVEY DATA. In Dyke House/Jackson 42% of people feel no involvement in their local community as compared to the Hartlepool average of 37%. In addition only 35% feel there is a lot of community spirit as opposed to the Hartlepool average of 41%.

RECENT PROGRESS AND NEXT STEPS. There are now 9 residents associations within or covering parts of the Dyke House/Jackson neighbourhood, and the NRF funded Chatham Road Community House has become a hub for the community. In addition NRF has funded the Resident Participation Officer post which has proved successful in accessing and bringing residents together and identify needs and priorities to take local action where possible.

The establishment of the Community Network, as the community link to the Hartlepool Partnership, has a role inensuring that the key actions are undertaken to meet the priorities listed. Inorder to monitor progress the lead organisation responsible for delivering each key action is identified.
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