Index

Executive Summary
What is E-Government?
E-Government Strategy

   Introduction

   Challenges and Successes

   E-Government Initiatives

   Government to Consumer

   Government to Business

   Government to Government

   Internal Efficiency and Effectiveness

   E-Auth and Privacy

   Homeland Security

State and Local E-Government

   Washington State

   King County

   Seattle City Government

Implementation and Standards

   Web Standards

   Technology Suppliers

The Future of E-Government

Conclusion

Appendices:

   1. Presidential Memo

   2. International E-Government

   3. E-Gov Initiates at a Glance

Appendix 1:

Presidential Memo

Subject: Electronic Government's Role in Implementing the President's Management Agenda

My administration's vision for Government reform is guided by three principles. Government should be citizen-centered, results-oriented, and market-based. These principles have been woven into the five Government-wide reform goals outlined in my Administration's Management Agenda: strategic management of human capital, budget and performance integration, competitive sourcing, expanded use of the internet and computer resources to provide Government services (Electronic Government or E-Government), and improved financial management. Effective implementation of E-Government is important in making Government more responsive and cost-effective.
 

Our success depends on agencies working as a team across traditional boundaries to better serve the American people, focusing on citizens rather than individual agency needs. I thank agencies who have actively engaged in cross-agency teamwork, using E-Government to create more cost-effective and efficient ways to serve citizens, and I urge others to follow their lead.
 

President George W. Bush http://www.whitehouse.gov/omb/egov/pres_memo.htm