The State of E-Government

 
 

Home

 

Index

Executive Summary
What is E-Government?
E-Government Strategy

   Introduction

   Challenges and Successes

   E-Government Initiatives

   Government to Consumer

   Government to Business

   Government to Government

   Internal Efficiency and Effectiveness

   E-Auth and Privacy

   Homeland Security

State and Local E-Government

   Washington State

   King County

   Seattle City Government

Implementation and Standards

   Web Standards

   Technology Suppliers

The Future of E-Government

Conclusion


Appendices:

   1. Presidential Memo

   2. International E-Government

   3. E-Gov Initiates at a Glance

The Future of E-Government

 

E-Government will lead to the integration of government services, information, and agencies across levels and jurisdictions.  E-government will result in the following:

  • E-Democracy:  Using electronic means of communication to increase participation by citizens in the public decision-making process.  E-democracy consists of many factors such as:
  • E-citizenship:  A citizenry that is wired and can communicate laterally (citizen to citizen and citizen to business) and vertically (citizen to any layer of government). 
  • E-voting: will increase voter turn out, possibly changing the status quo of high dollar advertising as an entry fee to office.  Targeted campaigning and personal vote reminders can be delivered directly to the citizen on PC or a web-enabled phone.
  • Citizen Communities, linked by e-mail lists, will increase in power to challenge current lobbying techniques by voting as blocks over dissimilar regions.  Communities will empower small parties to move together to achieve common goals.
  • Online public hearings, consultations and town hall meetings
  • Email notification of those items citizens have indicated an interest in such as permit applications, planned government action, public meetings, etc.  For Example: St Paul, MN currently e-mails city council minutes to registered citizens.
  • E-Rulemaking:  Citizen participation in rule-making of government agencies.
  • E-Commerce:  The electronic exchange of money for goods and services, as when citizens pay bills, tickets, license tabs, recreation programs and taxes;  public auction of surplus items; and government purchase of supplies.   This has already started but can be enhanced and broadened.
  • E-Services:  The electronic conveyance of information, programs and services from the government such as the Government without Borders (GWoB) initiative whereby governments at various levels collaborate with each other while maintaining their autonomy within their jurisdiction.  GWoB looks at government services from the constituent perspective. 
  • E-Management:  Refers to using IT to improve government management and encompasses everything from streamlining processes to maintaining electronic records to the improved flow and assimilation of information.  In the future, e-management will allow internal/external business processes (planning, workflow, design) to be totally integrated and collaborative amongst government agencies and the various levels and jurisdictions of government. 

Links

Winona Online Democracy          http://onlinedemocracy.winona.org/

Steven Clift � Publicus.net           http://www.publicus.net/

David Fletchers Weblogs             http://radio.weblogs.com/0110120/categories/egovernment/

Government without Borders       http://www.gwob.gov

eGovernment Maturity                http://www.windley.com/docs/eGovernment%20Maturity.pdf

The Future of E-government http://www.ctg.albany.edu/publications/reports/future_of_egov/future_of_egov.pdf




 


 

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