Index

Executive Summary
What is E-Government?
E-Government Strategy

   Introduction

   Challenges and Successes

   E-Government Initiatives

   Government to Consumer

   Government to Business

   Government to Government

   Internal Efficiency and Effectiveness

   E-Auth and Privacy

   Homeland Security

State and Local E-Government

   Washington State

   King County

   Seattle City Government

Implementation and Standards

   Web Standards

   Technology Suppliers

The Future of E-Government

Conclusion

Appendices:

   1. Presidential Memo

   2. International E-Government

   3. E-Gov Initiates at a Glance

Conclusion

John Eger, CEO of the California Institute of Smart Communities, commented in a keynote speech that �the business of government and e-government has taken on a dramatic new role beyond providing people with more convenient access to government information services, and specifically improving the quality of service delivery. Instead, it has provided the portal or bridge to provide greater opportunities for citizens to participate in their democratic institutions and processes, thus empowering and energizing their communities to renew and reinvent themselves for the new economy.�
 

This statement sums up the potential of E-Government, a potential that is being realized both in the US and worldwide. E-Government is more than just technology and a presence on the web. The United States Government is embracing the connectivity of the Internet to transform U.S. Government processes and quality of service. With better funding and continued focus, E-Government will unite communities of citizens, and encourage these individuals to become more engaged in the processes of government.