The State of E-Government

 
 

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Index

Executive Summary
What is E-Government?
E-Government Strategy

   Introduction

   Challenges and Successes

   E-Government Initiatives

   Government to Consumer

   Government to Business

   Government to Government

   Internal Efficiency and Effectiveness

   E-Auth and Privacy

   Homeland Security

State and Local E-Government

   Washington State

   King County

   Seattle City Government

Implementation and Standards

   Web Standards

   Technology Suppliers

The Future of E-Government

Conclusion


Appendices:

   1. Presidential Memo

   2. International E-Government

   3. E-Gov Initiates at a Glance

E-Government Strategy

Introduction

Overview: 

An important part of the strategy regarding E-Government initiatives is to place information on the web in an organized manner and provide cross-links to many other related sites. 

Discussion:

This strategy allows a citizen to enter the system at any point and be able to navigate to specific information with minimal effort.  An example of specific information is the topic of on-line training about Smart Cards, which look like a standard credit card but have an embedded microchip. 

Another example is the Acquisition website, which provides information on establishing contracts for government acquisitions from a single site. Similarly, the Federal Business Opportunities webpage provides a common location to search for government procurement opportunities of over $25,000 at the Federal level.

A further example of strategy is Government without Boundaries in which the concepts of communities, and also channels of focused information, are being explored.  The states of New Jersey and Virginia have developed pilots of an online repository of government information. New Jersey posted a calendar of park events that contains information from local, state, and federal parks.  The project also posted its detailed list of lessons learned

Analysis:

The lessons learned highlight the difficulties of bringing separate groups together, and also of getting the word out to the customer.  Again, there is a lack of marketing which is needed to increase citizen awareness of these government web-based services.

Recommendation: 

The Government should market these initiatives to inform the public that information and services are becoming available.  A non-web ad campaign would help.

Links:      

                     Strategy page:                                     http://www.estrategy.gov 

                     Acquisition webpage                           http://www.acqnet.gov/

                     Federal Bus Opportunities:                 http://www.fedbizopps.gov/

                     Lessons Learned                                http://www.gwob.gov/report/lessons.html

 

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