Executive Summary
What is
E-Government?
E-Government
Strategy
E-Government Strategy
Challenges and Measures of Success
Overview:
The document titled Implementing the President's Management Agenda for E-Government summarizes the implementation of E-Gov through April 2003.
Discussion:
This document provides both high level and detailed discussion of the successes and the status of on-going improvements. A few highlights of E-Gov success are:
- Yahoo names the Firstgov.gov web site one of the 50 most useful web sites.
- Free File allows taxpayers to submit their taxes for free. Used by over 2.4 million filers by 5/9/03.
- GovBenefits.gov is listed as a �hot site� by USA Today. It provides a single access point to over 400 programs. The site received over 4 million hits since the spring of 2002.
- GoLearn.gov allows training for pennies per course. Over 60 million hits since 6/23/2002.
Management must not forget that challenges to E-Gov success still exist. From page 15, these issues are listed as problem areas:
- Leadership Support: How leaders work together and across agencies.
- Parochialism: Reduction of agency centric thinking.
- Funding: More dollar resources and staff.
- Communication: Better communication between Office of Management and Budbet, Capital Hill, and lead agencies.
- Final migration of agency unique solutions to new cross-agency solutions
Analysis:
The E-Gov initiative has made strong progress in a short time. Focused management and adequate resources will help to reach the President�s goals.
Recommendation:
Continued monitoring of successes and milestones will highlight trouble spots.
Links:
- Implementing the President�s Management Agenda for E-Government: http://www.whitehouse.gov/omb/egov/2003egov_strat.pdf