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Seagate
Technology
1988 - Present
ACHIEVEMENTS
Six
Sigma Black Belt / Lean
Master
Promoted to Black Belt
following implementation of Web Metrics Initiative. Now
working with IT groups to improve processes and reduce
cost.
Manager,
Global Application Support
Working across
departments and international borders, created strategic
changes to Seagate's global customer applications support
processes.
Program
Manager
This job was created
in order to further extend the capabilities of Seagate's
customer facing browser-based document management system.
Technical
Writer
Organizing and
changing the way customer data is collected and reported,
this job lead to a new method for distributing engineering
documentation directly to customers over the
Internet.
Production Master
Scheduler
One of the first
Master Schedulers in Seagate's customer service department,
the work in this job lead to significant improvements in
customer response and inventory management.
Manager,
Quality Incoming Inspection
As the first manager
of the department, changes were made to implement standards,
collect and report statistical information, and hold vendors
accountable for quality manufacturing techniques.
Lead
Technician
Promoted shortly after
starting work in manufacturing, this job involved leadership
and teamwork.
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