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| Issue: August 2006 |
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| Mga Balita August 2006 |
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| BOTAK: At Your Service |
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Lucy loves
BOTAK. In a day, she goes
to the office early, makes sure all her to-do lists are in proper schedule. She
meticulously checks on her job orders, sets the required time for her client
services and product presentation, manages to do telemarketing, plus all the
necessary duties to assure that commitment to clients are delivered… not to
mention the extra-effort she renders to remain true to that commitment. |
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That’s
a typical working day for Lucy Bonifacio Pobre. And she’s been doing all these
business activities for 17 years already. She turns that typical day
extra-special by her commitment to service excellence, no wonder she has
leveraged herself to the roster of CEJOGUA Sports Corporation’s outstanding
Sales Account Managers. For
how she has stayed with the Company only proves her love of work. In line with
this is her confidence in Isport BOTAK products. She very well knows that she is
offering trusted and quality sports merchandise.
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 17 years of commitment and still
counting...
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Talk
about patience, Lucy travels to far flung places all over the country in the
name of client service. Want a surprise? She travels frequently via regular
busses, just so she won’t waste any time waiting for the air conditioned ones.
She had been to
During her first year in BOTAK She handles 30 accounts in a month or 375 in a year, authenticating her mettle in the field of customer service. The
most challenging accounts she handles are the job orders from the police and
military. She’s the BOTAK lady in the PNP and AFP. (Philippine National Police and Armed
Forces of the
Recalling one of
her memorable client experiences, Lucy shares, “I remember when I handled the MWSS
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Lucy takes care of your sporting needs |
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It warms her heart to hear every satisfaction coming from customers. As to negative feedback, Lucy keeps an open mind and responds respectfully towards them. “I make sure to listen first to my client’s remarks, whether positive or negative, then I act accordingly in a professional and friendly manner.” And why is she proud of being in BOTAK, “I’m proud to be in BOTAK because our product quality is now being compared to the giants and world-renowned Adidas and NIKE. This once again proves that basta gawang Pinoy, the best!”
She’s
always AT YOUR SERVICE. Her efforts
are all worth it. |
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Through the years...
And BOTAK loves Lucy too. |
