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Health Spas: Exercise Your Rights
by Jill Simons
http://medicalwisdom.com/
So your looking for a way to get in shape? Joining a
health spa, fitness center, gym or sports club can be a
great way.
There are some things you need to know before joining a
health club. Although many consumers who join health clubs
are pleased with their choices, others are not. Many have
complained about high-pressure sales tactics,
misrepresentations of facilities and services, broken
cancellation and refund clauses, and lost membership fees
as a result of spas going out of business.
To avoid these kinds of problems, it's best to look closely
at the spa's fees, contractual requirements and facilities
before you join. Here are some suggestions to help you make
the right choice.
Inspect the Club
Visit the spa during the hours you would normally use it to
see if it's overcrowded. Notice whether the facilities are
clean and well-maintained, and note the condition of the
equipment. Ask about:
Trial periods. Is there sometime when you can sample the
services and equipment for free?
Number of members. Many spas set no membership limits.
While the spa may not be crowded when you visit, it may be
packed during peak hours or after a membership drive.
Hours of operation. Some spas restrict men's use to certain
days and women's to others. Some may limit lower-cost
memberships to certain hours.
Instructors and trainers. Some spas hire trainers and
instructors who have special qualifications. If you're
looking for professionals to help you, ask about staff
qualifications and longevity.
Review the Contracts
Some spas ask you to join - and pay - the first time you
visit and offer incentives like special rates to entice you
to sign on the spot. Resist. Wait a few days before
deciding. Take the contract home and read it carefully.
Before you sign, ask yourself:
Is everything that the salesperson promised written in the
contract? If a problem arises after you join, the contract
probably will govern the dispute. And if something is not
written in the contract, it's going to be difficult to
prove your case.
Is there a "cooling-off" period? Some spas give customers
several days to reconsider after they've signed the
contract.
Could you get a refund for the unused portion of your
membership if you had to cancel, say, because of a move or
an injury? What if you simply stopped using the spa? Will
the spa refund your money? Knowing the spa's cancellation
policies is especially important if you choose a long-term
membership.
Can you join for a short time only? It may be to your
advantage to join on a trial basis, say, for a few months,
even if it costs a little more each month. If you're not
enjoying the membership or using it as much as you had
planned, you won't be committed to years of payments.
Can you afford the payments? Consider the finance charges
and annual percentage rates when you calculate the total
cost of your membership. Break down the cost to weekly and
even daily figures to get a better idea of what it really
will cost to use the facility.
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