IT Billing - Contact Us
Billing Helpline was created to give its internal customers (most queries coming in from IT Help Desk) with round the clock support and assistance as for as the system processes are concerned. This support and assistance relates to functions of the Singl.eView BCCS related to Finance, Customer Care, Credit Management, Sales, Marketing and other departments in the organization.
Billing Helpline also gives its customers access to the latest information and updates in the system. The most important function is to educate its customers about the system processes and functionalities.
Billing requests its internal customers to be:
1- comprehensive yet precise in the query details.
2- supply sufficient details about the particular issue i.e what was being done, what had gone wrong and what needs to be done.
3- furnish details like service number, imsi number, account number, package, access level, service credit status or whichever may apply.
4- most important: always do your homework... see if you can handle the queries generated a a result of some action, confirm if your method was correct and lastly, be patient enough not to rush some process.
To get in touch with us, you can dial +92-333-5100079 or email us at the address
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IT Billing
MSC Office, Plot
# 181-186
Street # 10,
Sector I-9/2, Islamabad, Pakistan.
Helpline:
+92-333-5100079, Tel: +92-51-4437048, Fax: +92-51-4435940