IT Billing - Ufone Bill

Purpose of the Bill

• Collecting company’s revenue

• Charging customer for use of service

• Justifying/detailing the charges

• Collecting taxes on taxable items

• Informing about Payment due date

• Informing about Account Status

• Informing about Account History

• Informing about Reward Points

• Communicating Promotions

• Accompany Flyers

• A service to the customer

Sections of a Ufone Bill

• Statement Page

• Invoice Page/Service Details Page

• Itemized Pages

• Summary/Historical Data Page

Click on the pages to view their contents in detail

The statement page gives the customer an account of his :

• Last few transactions (invoices/payments/adjustments etc)

• Total outstanding

• Credit limit

• Payment due date

• Billing month

• Period covered by the statement

The Service Details page informs about :

• Minutes of usage, days used

• Free minutes allotted

• Rental, rental period and amount

• Long distance access and PSTN charges

• General Sales Tax & Advance Income Tax

• Airtime charges (airtime + voice-mail + wap)

• SMS usage

• Roaming charges (international and domestic)

• Other service activation charge

• Current bill amount

• Current package information

The itemized section of the bill depicts :

• Breakdown of call/usage charges, based on

  • Local (Ufone, other operator, PSTN)

  • Nationwide (Ufone, other operator, PSTN)

  • International

  • Roaming call (national & international)

• Call location & destination

• Date & time of call

• Duration of call

• Type of call

• Call charges (airtime, PSTN, roaming, access, subtotal, total charge)

The summary section of the bill depicts ^(NEW):

• Most frequently called numbers

• Longest calls

• Summry of the invoice for last few months

Some interesting facts about the BILL:

• Statement page shows recent few transactions (last 100 days)

• Balance Brought Forward is any outstanding amount older than 100 days

• Service details page shows current package details

• Service details page shows advance rental for next month in advance except in case of an upgrade done in the advance period…

  • In this case, advance rental is charged to the date of the upgrade (the date lying in the advance period)

• Voice mail and W@P usage is not shown in the Itemized section of the bill (available in Singl.eView)

• GST is 15% of the total charges in the current month (except Advance Income Tax)

• Advance Income Tax/Withholding Tax is charged 10% of the total charges inclusive of the GST calculated in the last step.

• W@P number does not have any call details

• Roaming/International roaming are displayed separately on Itemized & Service Details page

• Free minutes are prorated on monthly basis and are pulled from period spanning ahead

• Free minutes are not deducted in Unite timing

• Rental Period and Usage are not necessarily the same number of days

• For now, B_VOLN charges will not apply if the customer had any usage in that month

• There is no Tariff Split over rate bands

• Free minutes apply to rate band splits

Billing System charges based on the parameters set in the system. These parameters work their action on the events coming from the GBMD (switch) as CDRs

INFO BYTE: Average Cost of a Bill

Statement sheet         Rs 1.10
Billing sheet               Rs 1.08 * 3 pages = 3.24
Laser Printing            Rs 2.00
Packing/envelope       Rs 3.90
Courier charges         Rs 18.00
BNR Calls                  Rs 5.00

Appx. cost of a bill     Rs 33.24

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IT Billing

MSC Office, Plot # 181-186

Street # 10, Sector I-9/2, Islamabad, Pakistan.

Helpline: +92-333-5100079, Tel: +92-51-4437048, Fax: +92-51-4435940