Change is an integral part of life.
In managing change it is critical to communicate effectively, rally the support, implement swiftly, and retain the momentum. Holistic approach and helicopter view need to be translated into implementation, operational efficiency, and bottom-line results � over and over again.
Opportunities to lead smooth transition from good to great cannot be missed. Integrated approach in effective change requires coordinating dissonance between external and internal communications, between strategic level and operational implications, between logical, market driven decisions and emotional, human related consequences or behaviors. Investors, clients, employees, vendors � all need to hear the same message from their vantage point, all need to be won over.
Millions spent on continuous improvement programs, new management systems, the latest IT solutions, CRM, ERP, etc. � will be wasted without focused employees who understand their role in the bigger picture. It is ultimately people who implement any change.
Their participation can range from active support and self-imposed drive, to wait-and-see, lip service, resistance, or even sabotage. As the result, the line between success and failure is uncomfortably thin. And people make the difference.
See some cases in Organizational Change |
