OrganizationalChangeB

Change Mission:
Integrate the newly acquired company with a multinational group (Fortune 500)
Challenge:
Resistance to change, strong existing corporate culture (40 years in existence as public sector), human capital with strong technology and engineering skill set, weak management and market economy business experience.
Overcoming the Challenge:
Identified and supported Change Agents, reduced resistance to change among management, introduced change culture
Steps:
� Gained CEO and management team support
� Performed environmental scanning focusing on business needs
� Designed process improvement and human capital development plan
� Worked closely with management on identifying change agents within (=process
improvement owners), involved management in the selection process and made them
feel ownership of the process
� Worked with management on structural changes to empower change agents
� Designed skills development program for the change agents in specific areas (leadership, communication, team building, etc.)
� Identified and hired trainers and consultants to execute
� Supervised execution and know-how transfer to the organization



Change Mission:
Facilitate Polish-Korean joint venture (external company, 1,200 employees)
Challenge:
Change 'beyond-repair' and 'us vs. them' attitudes; create a new corporate culture merging two strong existing ones - the imported Korean organizational culture and over 50 year old existing organizational culture of the Polish enterprise
Overcoming the Challenge:
Organized cross-cultural awareness workshop with a senior organizational psychologist in the leading role, used the workshop as an ice-breaker
Steps:
� Bought in the Korean management (representing the owner) into the idea that more open dialog is needed
� Identified the cultural and management style differences
� Opened communication lines between Polish and Korean managers
� Started the process of addressing critical business issues in a less pressure atmosphere
� Started problem solving and focusing on 'us together' attitudes to build on
� Proved by examples that the close cooperation and success are possible despite the differences



Change Mission:
Prepare Multinational Group and its managers for challenges of global business
Challenge:
Offer something unique and tangible to the market; persuade individual company decision makers in a country-by-country and company-by-company approach that the offered formula would address the issue; overcome the effects of too much local focus across the Group and resistance to change
Overcoming the Challenge:
Operated on market principles: set the pricing right to attract only the best, designed a unique product, grew business by word-of-mouth, offered superb value for money and the formula not easily copied elsewhere.
Steps:
� Focused on know-how exchange across (1) countries (2) industries (3) management levels
� Identified change and leadership issues critical at any level of management: Cross-cultural awareness, Leadership, Organizational Change, Communication, Coaching, Strategy, Negotiations, and Conflict Management
� Designed the product � a leadership development program targeting change agents within individual organizations of the group
� Differentiated offering by emphasizing (1) international aspect - 12-16 different nationalities in a group of 20-25 mangers (2) modular approach (3) benefits of open education - the whole spectrum of the Group industries (4) critical shop floor problems and solutions discussed in an open environment
� Offered logistically easier formula for on-a-job development - 5-6 week sessions spread throughout 8 months, session every month or month and a half, with time to test and implement solutions and with time to reinforce the networking
� Eliminated corporate stiff atmosphere by starting with an integrating cross-cultural workshop
� Evolved and improved continuously the formula
� Delivered the product to different markets and succeeded in impact, profitability, and recognition
� Focused on individuals and their need to drive changes - reached over 200 high potential managers, impacting the whole group
� Identified and built the world class management consultant network to deliver (50% from all over Europe and 50% from the US)