Operations Management - for Small Business Management Certificate Course

Syllabus

General

1. Link to website of textbook: Krajewski, Ritzman
2. Link to website of textbook: Schroeder
3. Link to website of textbook: Reid, Sanders
4. Measuring Performance of Operations (added 19 June 2004)
5. What is Reengineering ? (added 22 June 2004)
6. Input Output Control or The Problem with Expediting (added 9 July 2004)
7. What Workers Want - The goals of people at work (added 19 Oct 2006)

Problems

1. Forecasting (Updated 19 June 2004)
2. Process Selection (Updated 21 June 2004)
3. Facility Layout (Updated 23 June 2004)

Question Papers

1. Final Test in 2001 (Part A and B) (Download PDF)
2. Test in 2002 (Part A) (Download PDF)
3. Test in 2003 (Part A) (Download PDF)
4. Final Test in 2003 (Part A) (Download PDF)
5. Supplementary in 2003 (Part A) (Download PDF)
6. First Test in 2004 (Download PDF)
7. Second Test in 2004 (Download PDF)
8. Final Test in 2004 (Download PDF) (Added 20 June 2005)
9. Supplementary Test in 2004 (Download PDF) (Added 20 June 2005)
10. First Test in 2005 (Download PDF) (Added 16 August 2005)
11. Second Test in 2005 (Download PDF) (Added 16 August 2005)
12. Final Test in 2005 (Download PDF) (Added 17 Oct 2005)
13. First Test in 2006 (Download PDF) (Added 11 Sept 2006)
14. Second Test in 2006 (Download PDF) (Added 11 Sept 2006)
15. First Test in 2007 (Download PDF) (Added 11 July 2007)
16. Second Test in 2007 (Download PDF) (Added 21 Aug 2007)
17. Final Test in 2007 (Download PDF) (Added 11 Oct 2007)
18. Supplementary Test in 2007 (Download PDF) (Added 30 Oct 2007)

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