 
| |  FACILITIES
 | All the medical facilities and other supportive facilities are provided
free of cost. (except CT Scan, special ward etc)
| Social worker is avaibble in the OPD hours near the central registraion
counter to facilitate poor and needy 'requiring assistance.
| Public Relation Officer is available during office hours in room no. 109-A
for any clarification which is not sorted out by reception- cum - enquiry
counter in the OPD.
| Ambulances are availble for transportina sick patients round the clock.
| Wheel chairs and Stretchers are available in OPD, Casualty and wards.
| Public telephone booths are operational inside and outside the campus.
| Chemist shop (super bazar) is available near OPD block. (Funtioning round
the clock)
| Drinking water and Tiolet Facilities are available in all areas of the
hospital.
| Visitors Area/Waiting Hall is provided st all the places e.g. OPD,
casualty etc. Free diet/food is given to all admitted patient as per advice
of the concerned doctors including special diets.
| Blood bank is functioning round the clock (which not only serces hospital
but outside also and is a notified regional blood transfusion centre.)
| Hearse Van is available.
| Generator is functioning for critical areas in case the electrical fails.
| There are plenty of health messages/sign board for the general public.
| Special counters have been opened for the senior citizens and govt.
servants. |
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SERVICE OFFERED AND RELATED INFORMATION
| Treatment is available in various specialities e·g Medicine, surgery,
Gynae and Obstetrics. ENT, Paediatrics, Neurosurgery, Orthopaedics, Dentle,
Skin & VD, Paediatrics Surgery, Burns & Plastic Surgery etc.
| The facilities of associated GB Pant Hospital are available.
| The staff Includes doctors nurses, paramedical, clerical and class lV.
| A senitary Superintendent alongwith sanitary officer are deployed to
ensure general cleanliness and avoid hospital acquired infections.
| The faculty of associated Maulana Azad Medical college, attached to the
hospilal,
| All the Staff wear badges with names and designations.
| Immunisation and family walfare services are an integral part of the
overall healthcare racilities. |
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LABORATORIES RESULT
| Quality is ensured in the various lab investigations including x-rays.
| The maximum waiting time at any of the counters is 30 minutes usually
while waiting for some investigation may take longer if there is
overcrowding . (specially on Mondays)
| The report is available within 3 working days for most of the
investigations.
| The report is sent to the concerned clinic for the perusal of the doctor
concerned. (usually next OPD day of the doctor concemed )
| In case of delay/loss of report the concerned lab can he approached in the
afternoon (2-4PM)
| In case the problem persists the concerned incharge can be appraised of
the situation. |
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OPERATION FACILITIES
| Operation theatres work 9AM to 4 PM besides emergency OT's which function
round the clock.
| The patient is listed for surgery (A date is given : it varies depending
on, load but not more than 30 days usually) after the patient is seen in the
OPD and anaesthetic check-up is done.
| The equipment and most of the items are the best available and provided
free of cost.
| Rarely when there is a unusual item the patient 'elatives are asked to
bring the item otherwise we are supposed to have everything all the time.
| Blood required for planned Surgery is made available on replacement basis
while in emergency the same maybe provided without donor in exceptional
circumstances. |
| | | |
 REGISTRATION AND MEDICAL RECORDS
| Every Patient, which is admitted, is registered and case sheet made free
of charge.
| A Central Registration Number( CR No. ) is given for admitted patients.
Medico-legal cases am given a MLC No. which is same as casualty No. with MLC
Mark.
| Medical records department is keeping the records for 10 years and
attendance in courts is ensured by this department in public interest.
| LIC cases, corrections in the Birth and Death certificates and
countersignature of the medical bills for reimbursement are also done here
within shortest possible time.
| Efforts are being made to computerise the registration and medical records
department which will facilflate enquiries and the functioning will be
streamlined. |
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PHARMACY
| Qualified Pharmacist are handling drugs and ensure potency and quality of
the drugs.The pharmacy functions round the clock.
| Every effort is being made to ensure avaibbility Of drugs especially those
which are life saving.A separate counter exists for senior citizens.
| The pharmacy have different queue to reduce waiting time ( Max waiting at
pharmacy 15·20 min). There is counter for Sunday special clinic too.
| The drugs are explained properiy at the time of dispensing also. |
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