communicationpage

DEFINE:
What is communication? Communication is sending messages from one individual, group, or organization to another. The information that is expressed through communication is meant to influence, persuade, and motivate others behaviors and attitudes. Communication involves speaking, but it also involves effective listening, writing, and non-verbal interactions. Communication in business is vital for administrative tasks, employee relationships, teambuilding, conflict resolution, customer service, coaching, and supervising.

DEVELOP:
How can you improve your communication skills?

Communication skills can be enhanced easily by employing these �7 C�s�. Have contact, courtesy, consistency, clarity, compromise, confidence, and commonality. Contact means to interact with your employees. It involves taking time to make a personal connection. Courtesy lets people know you care about them and what they have to say. It involves asking questions and cooperating with others. Consistency involves being the same from day to day. Do not be friendly one day then cold the next day. Inconsistency can decrease effective communication. Confidence involves people believing in you to the extent that you believe in yourself. If people can see that you believe in you, they will believe in you, too. Finally, commonality involves looking for common ground with your colleagues. Find common interests to build upon.