| No. |
File |
Judul
|
| 1. |
01m0001f |
Cross-category effects of induced arousal and
pleasure on the internet shopping experience (Forthcoming J. of Retailing)
|
| 2. |
01m0002f |
Corporate sponsorships of philanthropic activities:
when do they impact perception on sponsor brand? |
| 3. |
0fm0003 |
Modeling browsing behavior at multiple websites
|
4. |
01m0004 |
The influence of assortment structure on perceived
variety and consumption quantities |
5. |
01m0005f |
Antecedents and consequences of salesperson
burnout |
6. |
01m0006f |
Consumer evaluation and competitive advantage
in retail financial services: a research agenda |
7. |
01m0007f |
Behavioral responses to customer satisfaction:
an empirical study |
8. |
01m0008f |
Leadership style and market orientation: an
empirical study |
9. |
01m0009f |
Organizing for the effective introduction of
new distribution channels in retail banking |
| 10. |
01m0010f |
Satisfaction with sales manager training: design
and implementation issues |
11. |
01m0011f |
Corporate marketing and service brands: moving
beyond the fast-moving consumer goods model |
12. |
01m0012f |
Methodological issues in conjoint analysis:
a case study |
13. |
01m0013 |
Predicting purchasing behavior on business-to-business
markets |
14. |
01m0014f |
An investigation into the switching process
in retail banking services |
15. |
01m0015f |
Interrogating SERVQUAL: a critical assessment
of service quality measurement in a high street retail bank |
16. |
01m0016f |
Service failures and recovery in retail banking:
the customers’ perspective |
17. |
01m0017f |
Segmentation of bank customers by expected
benefits and attitudes |
18. |
01m0018 |
An investigating into the switching process
in retail banking services |
19. |
01m0019f |
Shopbot banking: an exploratory study of consumer
loyalty effects |
20. |
01m0020f |
Consumer involvement in financial services:
an empirical test of two measures |
21. |
01m0021 |
Customer adoption of tele-banking technology:
the case of Saudi Arabia |
22. |
01m0022f |
Corporate banking: the strategic impact of
boundary spanner effectiveness |
23. |
01m0023f |
Comparing respondents of e-mail and mail surveys:
understanding the implications of technology |
24. |
01m0024f |
An empirical investigation of the Turkish consumers’
acceptance of internet banking services |
| 25. |
01m0025f |
Services elimination decision making: preliminary
empirical evidence from the UK financial services sector |
| 26. |
01m0026f |
Bank selection criteria employed by college
students in Bahrain: an empirical analysis |
27. |
01m0027f |
Employee evaluations of service quality at
banks and credit unions |
28. |
01m0028f |
Structure, commitment and strategic action
for Asian transitional nations’ financial systems in crisis
|
29. |
01m0029 |
Interrogating SERVQUAL: a critical assessment
of service quality measurement in a high street retail bank |
30. |
01m0030f |
The effects of perceived justice on satisfaction
and behavioral intentions: the case of computer purchase |
31. |
01m0031f |
Using a behavior-based method to identify and
reduce employee theft |
| 32. |
01m0032f |
The food shopping experience of older consumers
in Scotland: critical incidents |
33. |
0fm0033f |
Consumer perceptions of grocery retail formats
and brands |
34. |
01m0034f |
International airport influences on impulsive
shopping: trait and normative approach |
35. |
01m0035f |
Export implications for the Japanese fruit
market: fruit-specific lifestyle segments |
36. |
01m0036f |
The perceived impact of an off-center factory
outlet mall: the local community dimension |
37. |
01m0037f |
SCATTR: an instrument for measuring shopping
center attractiveness |
38. |
01m0038 |
Till shopping us do part-the service requirements
of divorced male fashion shoppers |
39. |
01m0039f |
The impact of store hours and redistributive
income effects on the retail industry: some projections for Germany
|
40. |
01m0040f |
Shopping-center selection modeling: a segmentation
approach |
41. |
01m0041f |
Targeting consumers who are willing to pay
more for environmentally friendly products |
42. |
01m0042f |
The effects of brand associations on consumer
response |
| 43. |
01m0043f |
Gift giving in Hong Kong and the continuum
of social ties |
44. |
01m0044f |
Improving parameter estimates and model prediction
by aggregate customization in choice experiments |
45. |
01m0045f |
A consumer perspective on price-matching refund
policies: effect on price perceptions and search behavior |
46. |
01m0046f |
Walking the hedonic product treadmill: default
contrast and mood-based assimilation in judgments of predicted happiness
with a target product |
47. |
01m0047f |
The moderating effect on perceived risk on
consumers’ evaluations of product incongruity: preference for
the norm |
48. |
01m0048f |
The effect of novel attributes on product evaluation
|
49. |
01m0049f |
Embarrassment in consumer purchase: the roles of
social presence and purchase familiarity |
50. |
01m0050b |
Materialism and You |
51. |
01m0051b |
Beware of Product Labels! |
52. |
01m0052 |
Consumer research for (the benefit of) consumer |
53. |
0fm0053b |
Principles of bran naming in Chinese: the case of
drinks |
54. |
01m0054b |
Affinity credit cards: a critical review |
55. |
01m0055b |
Acquiring goods and services in lower income populations:
an evaluation of consumer behaviour and preferences |
56. |
01m0056b |
Managing customer relationships in the e-business
world: how to personalize company relationships for increased profitability |
57. |
01m0057b |
Problems and prospects of supermarket development
in China |
58. |
01m0058b |
Superstore interactivity: a new self-service paradigm
of retail service? |
59. |
01m0059b |
Music marketing: music consumption imagery in the
UK and New Zealand |
60. |
01m0060b |
Consumer perception of food risk in chicken meat |
61. |
01m0061b |
Retailing organic Foods (Case study) |
62. |
01m0062f |
What to say when: Advertising appeals in evolving
market |
63. |
01m0063f |
The direct marketing-direct consumer gap: qualitative
insight |
64. |
01m0064f |
Integrated marketing - manufacturing strategies |
65. |
01m0065f |
Product services: from a service supporting the product
to a service supporting the client |
66. |
01m0066f |
Postmodern approaches in B2B market and marketing
research |
67. |
01m0067f |
A multinational examination of the "(non) domestic
product" effect |
68. |
01m0068f |
Variety Perception Redux |
69. |
01m0069f |
Evaluative and relational influences on service loyalty |
70. |
01m0070f |
The impact of switching cost on the customer satisfaction
- loyalty link: mobile phone service in France |
71. |
01m0071f |
Service-enhanced manufacturing: A study of perceived
service quality of apparel manufacturers |
72. |
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73. |
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74. |
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75. |
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76. |
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77. |
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78. |
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79. |
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80. |
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81. |
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82. |
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83. |
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84. |
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85. |
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86. |
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87. |
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88. |
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89. |
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90. |
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91. |
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92. |
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93. |
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94. |
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95. |
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96. |
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97. |
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98. |
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99. |
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100. |
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101. |
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102. |
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103. |
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104. |
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105. |
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