| No. |
File |
Judul
|
| 1. |
00m0001f |
Consumer ethnocentrism and attitudes toward
domestic and foreign products |
| 2. |
00m0002 |
The impact of self-monitoring on image congruence
and product/ brand evaluation |
| 3. |
00m0003 |
Relationship marketing in consumer markets:
rhetoric or reality? |
4. |
00m0004 |
Family decision making and coalition patterns
|
5. |
00m0005 |
Targeting women in German and Japanese magazine
advertising: a different-in-different approach |
6. |
00m0006f |
Is relationship marketing for everyone? |
7. |
00m0007f |
Impact of situational variables and demographic
attributes in two seasons on purchase behavior |
8. |
00m0008f |
Communication flows during financial service
innovation |
9. |
00m0009f |
Service quality perspectives and satisfaction
in private banking |
| 10. |
00m0010f |
Financial services advertising in eight non
English speaking countries |
11. |
00m0011f |
Market segmentation in the Indonesian banking
sector: the relationship between demographics and desired customer
benefits |
12. |
00m0012 |
Modeling bank customer satisfaction through
medication of attitudes towards human and automated banking |
13. |
00m0013 |
Marketing communications and product performance:
innovative vs non-innovative new retail financial products |
14. |
00m0014 |
Managing word-of-mouth communication: empirical
evidence from India |
15. |
00m0015f |
A systematic procedure for targeting marketing
research |
16. |
00m0016 |
Communication flows during financial service
innovation |
17. |
00m0017f |
Perception of relationship marketing among
account managers of commercial banks in a Chinese environment |
18. |
00m0018f |
A reliable and valid measurement scale for
the perceived service quality of banks |
19. |
00m0019f |
Service quality at banks and credit unions:
what do their customer says? |
20. |
00m0020f |
Success and failure factors in developing new
banking and insurance services in South Africa |
21. |
00m0021f |
Measuring perceived service quality using integrated
conjoint experiments |
22. |
00m0022f |
A study of bank selection decisions in Singapore
using the Analytical Hierarchy Process |
| 23. |
00m0023 |
A phenomological investigation of Internet
usage among older individuals |
24. |
00m0024f |
Modeling bank customer satisfaction through
mediation of attitudes towards human and automated banking |
| 25. |
00m0025f |
Gazetted hotels in Singapore: a banking study
|
26. |
00m0026f |
The impact of super centers on traditional
food retailers in four markets |
27. |
00m0027f |
Exploring companion selling: does the situation
affect customers perceptions? |
28. |
00m0028f |
An examination of the relationship between
service quality, customer satisfaction, and store loyalty |
29. |
00m0029 |
Store loyalty: its impact on retail revenue
(an empirical study of purchasing behavior in the UK) |
30. |
00m0030f |
Baby boomers and busters: an exploratory investigation
of attitudes toward marketing, advertising, and consumerism |
31. |
00m0031f |
Do role models influence teenagers’ purchase
intentions and behavior? |
| 32. |
00m0032 |
Self-congruity and product evaluation: a cross-cultural
study |
33. |
00m0033f |
Gender differences in information search strategies
for a Christmas gift |
34. |
00m0034 |
Consumers’ perceptions of the country-of-origin
effect on purchasing intentions of (in) conspicuous products |
35. |
00m0035f |
Who own the online consumers? |
36. |
00m0036f |
Older consumers’ disposition of special
possession |
37. |
00m0037f |
Focusing on the forgone: how value can appear
so different to buyers and sellers |
38. |
00m0038f |
Children, Advertising and Product Experiences:
A Multimethod Inquiry |
39. |
00m0039f |
Consumers’ use of persuasive knowledge:
the effects of accessibility and cognitive capacity on perceptions
of an influence agent |
40. |
00m0040f |
Understanding the trade winds: the global evaluation
of production, consumption and the internet |
41. |
00m0041f |
Examination of psychological processes underlying
resistance to persuasion |
42. |
00m0042f |
Knowledge calibration: what consumer know and
what they think they know |
43. |
00m0043f |
Unobserved heterogeneity as an alternative
explanation for “reversal” effects in behavioral research |
44. |
00m0044f |
Descriptive characteristics of memory-based
consideration sets: influence of usage occasion frequency and usage
location familiarity |
45. |
00m0045 |
Qualitative steps toward an expanded model
of anxiety in gift-giving |
46. |
00m0046 |
Mood-driven distortion of product information
|
| 47. |
00m0047 |
The role of explanations and need for uniqueness
in consumer decision making: unconventional choices based on reasons
|
48. |
00m0048 |
Determinants of country-of-origin evaluations |
49. |
00m0049f |
The influence of positive mood on brand extension
evaluations |
50. |
00m0050f |
Should a firm with a reputation for outstanding service
quality offer a service guarantee? |
| 51. |
00m0051 |
The influence of the music capes within service environment |
52. |
00m0052 |
Patient satisfaction: a matter of choice |
53. |
00m0053 |
Patient perceptions of service quality: combining
the dimensions |
54. |
00m0054 |
Service intangibility and its impact on consumer
expectation of service quality |
55. |
00m0055 |
Barriers to relationship marketing in consumer retailing
|
56. |
00m0056f |
Lost in music? Subjective personal introspection
and popular music |
57. |
00m0057 |
Consumer choice behavior in online and traditional
supermarkets: the effects of brand name, price and other search attributes
|
58. |
00m0058 |
Dynamic co marketing alliances: when and why do they
succeed or fail? |
59. |
00m0059 |
Homeostasis and consumer behavior across culture
|
60. |
00m0060 |
Influences on loyalty programme effectiveness: a
conceptual framework and case study investigation |
61. |
00m0061 |
Managerial perceptions of marketing performance:
efficiency, adaptability, effectiveness and satisfaction |
62. |
00m0062f |
Indifference vs ambivalence: the effect of a neutral
print on consumer attitude and preference measurement |
63. |
00m0063b |
Using advance purchase orders to forecast new product
sales |
64. |
00m0064b |
Capturing evolving visit behavior on click stream
data |
65. |
00m0065b |
Forecasting a new product trial in a controlled test
market environment |
66. |
00m0066b |
Customers’ Satisfaction and Future Purchase
of Mail-Order Specialty Food in the UK |
67. |
00m0067b |
The Price-Quality Relationship: An Empirical Study
of Food Products |
68. |
00m0068b |
Product Labels: What Information Do Consumers Want,
and Will They Believe It? |
69. |
00m0069b |
Saudi Consumer Preference of Fast Food Outlets: The
Influence of Restaurant Attributes |
70. |
00m0070b |
Marketing a Branded Fresh Beef Product |
71. |
00m0071b |
Cooperation and Continuity in Strategic Business
Relationships |
72. |
00m0072b |
The Impact of Critical Incidents on Customer Satisfaction
in B2B Relationships |
73. |
00m0073b |
Kid Pleasers to Service Lovers: Singapore’s
Five Segments of Fast-Food Patronage |
| 74. |
00m0074b |
The Segmentation and Targeting of Consumers Within
the Fragmenting UK Mail Order Market |
75. |
00m0075b |
Gift-Giving Behavior of Grandmothers |
| 76. |
00m0076b |
Life Transition as a Basis for Segmentation |
77. |
00m0077b |
Market Segmentation involving Mixtures of Quantitative
and Qualitative Variables |
78. |
00m0078b |
An Investigation of the Efficacy of Univariate Screening
Measures in Defining Market Structure |
79. |
00m0079b |
A Cross-Cultural Comparison of Travel Push and Pull
Factors: United Kingdom vs. Japan |
80. |
00m0080b |
Seasonal Adjustment of Employment to Demand and Revenues
in Tourist Hotels During Expansion and Stagnation |
81. |
00m0081b |
Saving Mt. Aconcagua: An Environmental Study –
A Continuation |
82. |
00m0082b |
Services Research in Destination Marketing: A Retrospective
and Prospective Appraisal |
83. |
00m0083b |
Relationship selling and customer loyalty: an empirical
investigation |
84. |
00m0084f |
Consumer perceptions of price (un)fairness |
85. |
00m0085f |
Credit card consumers: college student's knowledge
and attitudes |
86. |
00m0086f |
Does advertising in UK need older models? |
87. |
00m0087f |
Brand evaluations: a comparison of fixed price and
discounted price offers |
88. |
00m0088f |
The role of nonverbal communication in service encounter |
89. |
00m0089f |
The impact of caomuterization on marketing performance |
90. |
00m0090f |
Taking a position in an industrial service network:
the case of distance learning in Malaysia |
91. |
00m0091f |
A new relationship marketing model and its application
in the affinity credit card marketing |
92. |
00m0092f |
Which Ad works, when, where and how often? Modelling
the effects of direct marketing |
93. |
00m0093f |
Long-term growth trends in private label marketing
shares |
94. |
|
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95. |
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96. |
|
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97. |
|
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98. |
|
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99. |
|
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100. |
|
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101. |
|
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102. |
|
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103. |
|
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104. |
|
|
105. |
|
|
106. |
|
|
107. |
|
|
108. |
|
|
109. |
|
|
110. |
|
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