Satellite, cable and multimedia
Regulations
The Australian Communications Authority (ACA), formed through the merger
of the Australian Telecommunications Authority (Austel) and the Spectrum
Management Agency (SMA) in July 1997, is responsible for the overall regulation
and licensing of the satellite and cable industries. The Australian Broadcasting
Authority (ABA) is responsible for frequency allocation within the broadcasting
service bands. Both sectors are open to competition. Cable operators are
legally obliged to offer third party programme providers open access to
their networks.
Satellite market overview
The market for satellite business services in Australia is dominated
by the country’s principal telecoms carriers Telstra and Cable & Wireless
Optus (Optus). Optus is the larger, having acquired the national satellite
system Aussat from the government in 1992. At the end of 1998 Optus had
four satellites in operation, two A series and two B series, all manufactured
by Hughes. The latest of these - Optus B3 - became operational in August
1995. Satellites B1 and A3 are used mainly for TV broadcasting and trunking
as well as catering for the needs of governmental departments, though all
four also perform telecoms roles. Together the Optus satellites have a
footprint covering Australia, Tasmania and New Zealand. Although it is
expected that the ‘B’ series satellites will provide services until at
least 2005, in June 1998 Optus began inviting tender applications to build
the first C series satellite.
Among the satellite business services on offer from Optus are VSAT,
Audiocast - a private digital satellite service providing one-way audio
links; Multicast - a digital point-to-multipoint facility offering direct
video service capability to individually addressable locations; VideoConnect
- an analogue satellite video service for the networking of video between
program sites, studios and re-broadcast sites around Australia; City Link
- an end-to-end voice and data service; Taslink - offering voice, video
and data connections to Tasmania; Austlink - a two-way dedicated service
between two customer premises; Optus Aurora - a suite of advanced digital
satellite services enabling the simultaneous broadcast of video, audio
and data to an extensive number of sites throughout Australia, and RemoteCast
- a full-time, point-to-mass market delivery medium, transmitting broadcast
signals to homesteads, retransmission sites and National Transmission Agency
sites in the remoter areas of Australia. Optus also offers customers access
to a transportable earth station which provides full broadcast quality
video uplinks and downlinks to Optus satellite transponders.
In August 1994 Optus launched a satellite-based mobile telecoms service
known as MobileSat which uses the Aussat satellites to footprint the whole
of Australia (as well as a 200km perimeter around the coast). Providing
a range of services including fax and data transmissions to areas of the
outback which fall outside the coverage of traditional mobile services,
the service is, according to Optus, particularly popular with the emergency
services, transport companies and rural homesteads and has around 7,000
customers.
Telstra, with no platforms of its own, is forced to lease transponders
on the Optus satellites in order to offer satellite business services.
Its main offerings in this realm come under the Interra Business Services
(IBS) and Interra Network Services (INS) banners; IBS affords connection
between state capitals and access to regional locations via shared earth
stations. It is used for digital broadcasting, data, audio and video networking
and its main customers are in the financial community. INS provides mobile
and remote voice and data services via small terminals.
Telstra has
been offering access to the Inmarsat-M service since 1993 but in the
autumn of 1997 it introduced a satellite mobile phone of its
own - the Telstra MiniSat, based on Inmarsat’s new Mini-M product - to
compete directly with Optus’ MobileSat. At present, both Optus and Telstra’s
offerings are beyond the average consumer’s price range, though this should
change before long with the advent of commercial low earth and medium earth
orbit satellite systems (LEOs and MEOs) such as Iridium, Globstar and ICO.
In May 1998 the ACA awarded a licence to PanAmSat Corporation to provide
domestic satellite services in Australia. PanAmSat has said it will lease
capacity on its PAS-2 satellite directly to Australian customers through
its subsidiary PanAmSat Asia Carrier Services.
Cable market overview
Not surprisingly, the market for cable television services in Australia
is also dominated by Telstra and Optus, with the former leading the way
in terms of subscribers. Telstra’s interest in the sector is managed by
Foxtel, its 50/50 pay-TV joint venture with Rupert Murdoch’s News Corporation,
which uses Telstra’s broadband cable network for the distribution of its
basic package of 30 TV channels. When Telstra commenced the rollout of
its broadband network in 1994 it announced it was aiming to pass four million
homes within five years. However, due to a number of competitive changes
in the country’s telecoms market and pay-TV industry, in early 1997 the
operator reduced this target to 2.5 million homes by June 1998. At that
date the operator announced it had just managed to meet the revised target,
having passed 2.505 million homes with 750MHz hybrid fibre coaxial (HFC)
cable, up from 2.088 million in June 1997. In some regions not accessible
by cable, such as Western Australia, the company uses satellite links for
the transmission of its programmes. In June 1998 Foxtel claimed 320,000
cable TV subscribers, up from 205,000 twelve months earlier. In accordance
with its distribution agreement with Telstra, Foxtel does not offer cable
telephony or Internet access services but does provide a limited range
of information and home shopping services. In the year ending 30 June 1998
Telstra claimed to have invested A$92 million and incurred losses of A$83
million in connection with Foxtel.
In preparation for the Olympic Games in Sydney next year, Telstra has
custom built at a cost of US$200 million a 4,500km fibre-optic network
around the city to meet the additional transmission requirements of the
broadcasting companies sure to be present. Telstra is refusing to reveal
its plans for the network once the games are over.
Optus began
rolling out its own broadband cable network in September 1995 but,
like Telstra, has felt the effects of changes in the country’s
operating environment. In particular Optus claims to have been suffering
from a high rate of churn with subscribers migrating to, amongst others,
Foxtel. As a result, in late 1997 the company announced it too was reducing
the number of homes it planned to pass with its 750MHz HFC network, the
equipment for which was supplied chiefly by Motorola and Nortel. Optus
had initially been planning to cover selected suburban areas of Adelaide,
Sydney, Melbourne and Brisbane with its network but has since taken Adelaide
off this list. Nevertheless, at the end of June 1998 the operator had fulfilled
its targets in the other areas with a total of 2.2 million homes and 145,000
businesses passed, from which it claimed 186,000 cable TV subscribers -
a market share of approximately 24%. While this was an increase of around
200,000 in the number of homes passed, over the year the number of CATV
subscribers increased by just 6,000. The majority of the 20,000km of fibre-optic
cable in Optus’ network is suspended aerially around electricity cables.
In June 1996 Optus began offering local telephony services to a limited
number of customers in Sydney and Melbourne and in May 1997 the service
launched in Brisbane. By June 1998 however, the company revealed it had
managed to pick up only 48,000 local call customers. Optus claimed this
was at least partly due to the obstructive manner of rival operator Telstra.
In the twelve months to June 1998 Optus said it had paid over A$904 million
in interconnection fees, the majority of which went to Telstra. Nevertheless,
in mid-1998 Optus claimed the number of its local telephony subscribers
was growing by 1,000 a week with a target of 2,000 new connections per
week by the end of the year. In the year ending 30 June 1998 Optus earned
4% of its total turnover from the provision of pay-TV services and 1% from
local telephony.
The other
main provider of pay-TV services in Australia is Austar, a wholly owned
subsidiary of US-based United International Holdings (UIH).
Due to the relatively small size and low housing densities which characterise
its franchise areas, the vast majority of Austar’s programming is delivered
by MMDS (metropolitan areas) or DTH (rural). However, the company has constructed
a wireline cable network in Darwin, a city of approximately 27,000 serviceable
homes, where dense vegetation makes an MMDS service impractical. Since
it first began marketing services in late 1995, Austar has witnessed healthy
increases in its subscriber base - a fact it attributes to the lack of
competition within its franchise areas which covered approximately 1.63
million homes at the end of June 1998; at that date the operator had 215,275
subscribers, up from around 85,000 at the end of 1996 and 196,000 one year
later. In September 1998 Austar said that although it holds a telecoms
carrier licence through its wholly owned subsidiary Windytide Pty, it has
no plans to enter the country’s local telecoms market.
In May 1998
Austar announced it had set up a 50/50 joint venture with Optus to
own and operate the satellite distribution network currently delivering
Austar’s full range of channels. Under the deal, the two operators have
pooled their existing programming resources, and as a result, the number
of premium and subscription channels available to the subscribers of each
has been increased.
The big talking
point in Australia’s pay-TV industry during 1997 was
the much-mooted merger of Foxtel and the financially-troubled satellite
pay-TV operator Australis Media. Having been immediately turned down by
the Australian Competition and Consumer Commission (ACCC) on the grounds
that such a move would give News Corporation (owner of a half share in
Foxtel) an unfair advantage in both satellite and cable TV, Australis and
Foxtel were under the impression that the new deregulated telecoms regime
after July 1997 would make it easier for the venture to get the go-ahead.
However, this was obviously not a view shared by either the ACCC or
Optus which both vehemently opposed the consolidation and forced the case
to be referred to the Australian Federal Court. In addition to the ramifications
the merger would have for the country’s pay-TV industry, ACCC and Optus
argued that the merger would have negative downstream effects on local
telephony and, in particular, on Optus’ ability to become a force in this
important market. Finally, it was announced in mid-November 1997 that the
Foxtel partners, Telstra and News Corporation, had decided to abandon the
merger agreement prior to a hearing in the Federal Court at the end of
that month. Telstra’s decision to quit the battle can be attributed in
part to the fact that it was due to float on the stock market a matter
of days later and any official ban of the merger would have damaged its
medium-term earnings growth.
While the
Foxtel pair emerged from the lengthy proceedings relatively unscathed,
the same cannot be said for Australis Media. Having exhausted
all avenues of escape, including a last ditch attempt to resurrect a satellite
joint venture with Optus that was first struck in 1996, the company was
officially declared bankrupt in June 1998. Somewhat ironically, it seems
as if it will be Foxtel that will benefit from Australis’ downfall following
the July 1998 announcement that it had bought the satellite dishes and
receivers in the homes of 50,000 of Australis’ 100,000 subscribers. The
deal was approved by the ACCC even though it had previously vetoed the
merger between the two operators. In order to begin offering satellite-delivered
pay-TV services however, Foxtel must gain transpondency on the B3 satellite
operated by Optus, and such an alliance might not be out of the question
after an announcement in the same month by Optus that it was keen to set
up a joint programming venture with Foxtel. Both companies are keeping
their cards close to their chests; to confuse matters more, in September
1998 Foxtel said it was trialling PanAmSat2 as a possible alternative carrier
for satellite programming.
Multimedia market overview
To date Optus’ and Telstra’s activity in the multimedia sector has
been limited to the provision of Internet access, intranet services and
related information offerings. Even in the market for basic Internet access
however, both are a long way behind the market leader OzEmail. Listed on
the Nasdaq and Australian stock exchanges, at the end of July 1998 OzEmail
had 80 points of presence in Australia - giving it local access to approximately
80% of the population - from which it had around 180,000 subscribers. The
company has a satellite link from the US to its own base station in Australia,
and is part of a consortium which has acquired rights to fibre capacity
between Australia, New Zealand and the US in an attempt to cut what it
claims is its main expense - the provision of bandwidth between the US
and Australia. In July 1998 OzEmail signed an agreement with the Catholic
church to provide Internet services to 6,000 catholic groups in Australia.
It also has an Internet telephony business, Interline, though it admits
this is very much in the nascent stage at present. More than 60% of the
equity in OzEmail is controlled by three private investors.
Through its
wholly owned subsidiary On Australia, Telstra offers high speed residential
and corporate Internet access under the banners Big Pond
Home and Big Pond Business. Despite being available to more than 1.5 million
Telstra customers in the Sydney and Melbourne areas, by the company’s own
admission take-up has been slow. To remedy this, in early 1998 the operator
announced it had signed up 13 web development companies to provide new
content for the network. In June 1998 Telstra announced it was in talks
with Microsoft over the possible formation of a joint venture aimed at
introducing new multimedia and web TV applications over Telstra’s cable
network. At the time a spokesman for Microsoft said that his company viewed
Australia as a good testbed for its future multimedia strategies. In July
1998 Telstra announced it was launching a trial of Internet telephony services
to a test sample of 250 customers in Sydney. The trial is due to be evaluated
upon completion in mid-1999.
Optus marked its entry into the Internet market at the end of 1997 with
the launch of Optus Spinnaker, a wholesale Internet service provider. By
the end of 1998 Spinnaker claimed to have 33 ISPs and content providers
directly connected to its network with another 25 in negotiation. Among
the ISPs connected to the service are Alta, Big Networks, iiNet, OneNet,
SE Networks, KidzNet and OzEmail. Several Pacific islands, including Vanuatu
and the Soloman Islands, are also using Spinnaker for Internet access.
Optus Spinnaker claims to service approximately 30% of the major ISPs in
Australia.
In May 1998
Optus gained a footing in Australia’s dial-up Internet market
when it acquired ISP Microplex for an undisclosed fee. At the time of purchase
Microplex had 26,000 dial-up customers and had sold over 80,000 Internet
access cards.
Main cable operators (June 1998):
| Operator and ownership |
Homes passed |
Cable TV subscribers |
Telephony |
Cable telephone subscribers |
| Cable & Wireless Optus (Cable & Wireless
52.8%, AMP Society 10.3%, rest distributed share ownership) |
2,200,000 |
186,000 |
Y |
48,000 |
| Foxtel (Telstra 50%, News Corp 50%) |
2,505,000 |
320,000 |
N |
0 |
| Austar (UIH 100%) |
na |
215,275 |
N |
0 |
Total number of
cable operators: 35*
Total number of cable homes passed: 4,750,000
Total number of basic cable subscribers: 750,000
Total number of cable telephony subscribers: 48,000 |
*includes an estimated 30 MMDS operators
|