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Information Technology
Home > Business > Opportunities
IT Services Available
- Information processing
- Inbound/Outbound Telemarketing
- Data conversion and Imaging
- Multimedia/multilingual services
- GIS/CAD Digitizing
- Data warehousing
- Software development and products
- Customized software applications
- Website
Management & Internet Development
TELEMARKETING
Jamaica's telemarketing industry began with the
establishment of the Caribbean's first information processing park, the Jamaica Digiport
International Limited (JDI) located in the Montego Bay Free Zone.
Owned jointly by AT&T, Cable and Wireless Plc. of
Britain and Telecommunication of Jamaica (TOJ), their objective is to facilitate the
development of industry in Jamaica, particularly in data entry, telemarketing reservations
and the information processing industries by providing the highest quality telecom
services at a cost that will allow its customers to provide services at rates that will be
internationally competitive.
ADVANTAGES
- Jamaica's proximity to North America, the largest market
in the western industrialized world.
- Jamaica's English speaking, modern cosmopolitan society.
- Modern infrastructure.
- several domestic/international flights
- modern seaports
- international shipping links
- adequate electricity supplies
- good water quality
- State of the art telecommunication facilities
- Liberal fiscal incentives include:
- tax exemptions
- customs clearance
- duty-free items
- repatriation of profits
- Trained human resources
- Relatively attractive labour rates which guarantee
significant cost savings.
DATA ENTRY
- Services
The
activities of the existing companies in Jamaica, range from specialists in data capture
via microfilm and microfiche to applications involving data entry processing in the
following areas:
- Medical records
- Payroll and investment files
- Credit card centre operations
- Car rental agency forms
- Litigation support
- Text keying
- Image processing
- Mailing lists
- Coupon fulfillment
- Electronic publishing
- Map digitizing/Geographic Information Systems
- Training facilities
Training in data entry is offered through the Human Employment and Resource
Training (HEART) Academies at Stony Hill in Kingston and the Kenilworth Academy in
Hanover. The International Information Processors Group (a consortium of six of the
leading data entry companies) provide their own training programme in association with the
HEART Training programme.
A new centre was recently established in the Montego bay
Free Zone by the Kenilworth HEART academy to provide trained operators to companies
located in the zone. Existing operators contribute to the curriculum taught.
On the job training is also offered by most companies.
Data entry operators are usually high school graduates with typing skills.
Supervisory, technical and managerial level employees are
available from among the graduates of the island's two (2) main tertiary institutions -
the University of Technology (UTECH) and the University of the West Indies (UWI). In
addition, there are a number of Community Colleges affiliated with leading secondary
institutions.
Other Sections:
Related Links:
Courtesy JAMPRO |
