R. T. Eastlake
Employment History

Progressive Commerce Corporation, Santa Paula, CA
Principal/Consultant, October 1983 to present

Client: Commercial Bank; M&T Bank, Buffalo, NY
Senior Technical Consultant, November, 2000 to April, 2000

The client required the speedy resolution of several critical and highly visible problems regarding operations, customer service and incentive compensation for key employees. The project required multitasking on four different projects. It involved comprehensive knowledge of the CSC/Hogan Integrated Deposits System (IDS), Relationship and Profitability Manager (RPM) and Customer Information System (CIS).

Detail

CSC/Hogan Detail

Client: US Bank, Portland, Oregon
Contract Programmer, March, 2000 to October, 2000

• Participated in a project to link the mainframe to the Web.
• Implemented an affinity credit card.
• Added a new segment to the CIS customer information database. This new segment is used to support Preferred Retail (ultra) customers.

Detail

CSC/Hogan Detail

Client: First Tennessee Bank, Memphis, Tennessee
Senior Technical Consultant, November, 1999 to March, 2000

Provided 24X7 production support and problem resolution for a critical CSC/Hogan application (Relationships and Profitability Manager, RPM) during a major conversion and Y2K yearend processing. Solely responsible for the success of RPM production processing.

CSC/Hogan Detail

Client: State Street Bank, Boston, Massachusetts
Contract Programmer, March, 1999 to September 1999

Participated in a project to upgrade to CSC/Hogan Deposits version 2.0.

Detail

CSC/Hogan Detail

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