Background Summary

Christopher Kelm has been working in the call center and customer service environment for over eleven years. Call Center Manager and Customer Service Manager with extensive experience in billing, sales, customer retention, operations, labor cost management of medium and high-tech customer contact centers.

EDUCATION

Erie Community College, Buffalo NY.

General Studies: with emphasis towards Nuclear Medicine, Computer Applications and Business Strategy

 

Cleveland Hill High School, Cheektowaga NY Class of 1991

General Studies

 

Cheektowaga Central High School, Cheektowaga NY - Transfer Due To Move Out of District

General Studies

 

Alexander Middle School, Cheektowaga NY - Graduation

General Studies

 

Pine Hill Elementary School, Cheektowaga NY - Graduation

General Studies

 

Union East, Cheektowaga NY - Graduation 

General Studies

 

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