This program is designed for all leaders, managers, and professionals who want to improve the understanding of conflicts and the ability to deal with conflicts more constructively. The format will be interactive exercises with an emphasis on using effective tools, communication skills and theory principles you will need to prepare yourself to succeed in your professional, personal and educational goals.
Goals
By forming a learning-community environment in the class, participants will understand the principles of conflict by becoming aware of self emotion and cultural differences, and improve effective communication by applying facilitation and mediation skills in a group setting.
Objectives
- Identify self thinking and learning process
- Recognize conflicts in your individual environments
- Identify sources and development processes of conflict
- Recognize cultural differences that contribute to (un)successful communication
- Identify possible responses to conflict
- Demonstrate various skills to approach a conflict constructively
Instructional methods
This program will feature large and small group discussion, skill practices, assessment and profiles, role plays and games.
The program is designed dedicating to enthusiastic and dynamic teaching as a means of creating and supporting a lifelong learning and sharing.
Schedule and content
The length and content of the program varies to adapt the organization's need from day(s) workshop to week(s) course work. Both business and educational institutions will benefit by this program. Contact me [email protected] to discuss what and how the program suits your personal or organizational needs. Program content covers the following areas.
System Designer & Innovator
Technical Writer & Trainer
Instructor
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Professional
Experience
- Cultural Sensitivity
- Principles of Conflict Management
- Effective Communication
- Facilitation and agreement generation
- Principles of Mediation
- Facilitation & Communication program
- Mediation program
Plus
- Featured articles >>
- Published articles at Mediate.com >>
- and more @ my professional website