| Professional Experiences | ||||||||||||||||
| I see myself as an internal consultant of systems analysis and organizational effectiveness a friend of my colleagues at workplace a listener of my team members an innovator a teacher and a learner |
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| I specialize in creating and implementing strategies that directly impact growth and business of an organization. Based on my knowledge of market trend and business process, I also offer proficiency in business development and performance monitoring. In my career, I have been working in projects related to business together with technology, and am always mission oriented. My business acumen, technical expertise, and leadership have contibuted to a number of successful projects. Currently, I have been designing and teaching Organizational Conflict Management program for public and private sectors. My background includes extensive experiences with the telecommunications and Information Technology market in Macau. My latest position was a division head for both Performance Control Division and Program & Network Management Division. For years I have been employed, in addition to my position of management, I consider myself in the following major positions. |
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| Facilitator, Internal Consultant | ||||||||||||||||
| Buildup role, structure and resources of teams, workflow re-engineering and process innovation to achieve resources efficiency and strategy consistency. | ||||||||||||||||
| System Designer, Program Innovator | ||||||||||||||||
| Act as project manager to implement internal applications to track resource utilization, platform performance and facut tracing, and value added applications on Internet. | ||||||||||||||||
| Instructor | ||||||||||||||||
| Design and teach Organizational Conflict Management programs for professionals who want to incorporate conflict resolution and management skills | ||||||||||||||||
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| Technical Writer, Presenter | ||||||||||||||||
| Responsbile for all the technical writing for projects, and the overall training programs by designing programs, coordinating resources, developing materials and conducting briefings. | ||||||||||||||||