If you are a roaming end-user with connectivity questions or problems
please review the RadioNexo Troubleshooting
Tips Guide. Connection problems should always be reported to your
ISP or your Company's Support or Help Desk organization, not directly
to RadioNexo.
RadioNexo remote access support services are provided directly to ISPs, RadioNexo Solution Partners and to RadioNexo corporate customers through their help desks. These organizations provide first line support to remote access customers and their employees. RadioNexo and its Solution Partners provide specialized training to corporate help desk personnel so they can provide support to individual employees.
If your corporate help desk determines the problem is with RadioNexo
services and not a forgotten password or configuration problem,
their front line support team should escalate the problem to RadioNexo,
using the SOS System (username and password are required). Customer
problems should always be escalated by the Support/Help Desk organization,
not by the end-user directly.
You can also obtain information regarding Client and Server requirements
for installation of RadioNexo RoamServer v 3.6 on a Unix/Windows
NT / or 2000 Server, installation of RadioNexoConnect for Windows,
Mac, Palm® and Pocket PC. | 
