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Subject: Installing AOL
7.0 on XP OEM Machines
TWC Division MISP Leads,
Below
are the steps that installers can take to resolve the AOL 7.0
installation issue on XP OEM machines. These instruction are
for TWC trained installers only. Please forward ALL AOL
members to AOL Member Services to resolve this issue. Please
review and let me know if you have any questions.
Thanks,
Mark
Issue:
AOL 6.0 begins to install when installing the AOL 7.0 Client
on XP OEM machines.
Steps
to Resolution:
1.
Rename AOL60US.EXE to AOL60US.OLD. Run CSWITCH.EXE.
2.
If step 1 fails, Rename
ONLINE SERVICES folder. Run CSWITCH.EXE.
3.
If step 2 fails, Call
AOL Member Services.
Mark Szalay
Director, Broadband Business, America Online 22270
Pacific Drive Dulles, VA 20166 703‑265‑6541 voice
703‑395‑0409 cell 703‑265‑6957 hax
11/27/2001
