TABLE OF CONTENTS

 


1. INTRODUCTION

1.1    Project Objectives

1.2    Project Methodology

1.3    The Structure Of This Report

 

Part I: ORGANISATIONAL CULTURE AND PERFORMANCE LINK

2. ORGANISATIONAL CULTURE

2.1 Understanding the Organisational Culture

2.2 Organisational Culture and Business Performance

2.3 Arguments on the Proposition of a Simple “Cultural Formula” for Success

2.4 Organisational Culture and Organisational Learning

2.5 Leadership As A Critical Element Of Performance Enhancing Organisational Culture

2.6 Human Resource Management Practices As The Critical Elements Of Performance Enhancing Organisational Culture

3. LITERATURE REVIEW

4. THE IMPACT OF ORGANISATIONAL CULTURE ON PERFORMANCE (Critical Review of the Literature)

4.1 Measuring Organisational Performance

4.2 Qualitative And Quantitative Approaches To Organisational Culture

 

Part II: ABERDEEN BUSINESS SCHOOL

5. BUSINESS SCHOOLS

6. INTERNATIONALISATION OF BUSINESS SCHOOLS

7. CUSTOMER ORIENTATION

7.1 Improving the Relations with Business

7.2 Students As The Customers

8. ABERDEEN BUSINESS SCHOOL (ABS)

 

Part III: AN ORGANISATIONAL CULTURE MODEL

9. CONSTRUCTION OF AN APPROPRIATE ORGANISATIONAL CULTURE MODEL FOR ABERDEEN BUSINESS SCHOOL

9.1 Dimensions of a Performance enhancing Organisational Culture: Critical Analysis of the Literature

9.2 An Organisational Culture Model

 

Part IV: EXPLORING THE ORGANISATIONAL CULTURE OF ABERDEEN BUSINESS SCHOOL

10. RESEARCH METHODOLOGY

10.1 Objective Of The Research

10.2 Discovering The Organisational Culture Of ABS:Methods Of Data Collection

11. STAGE 1: QUALITATIVE RESEARCH

11.1 In-depth Interviews: Understanding The Organisational Culture Of Aberdeen Business School Through The Perceptions Of The Management Staff

11.2 Qualitative Description Of The Organisational Culture Of ABS

11.3 Qualitative Focus On The Critical Dimensions Of An Appropriate Organisational Culture

12. STAGE 2: QUANTITATIVE RESEARCH

12.1 Questionnaire Design

12.2 Using E-Mail As A Research Tool

12.3 Administration Of The Survey

12.4 Analysis Method

12.5 Response Rate

12.6 Survey Results:

Statistical And Critical Analysis Of The Research Findings

 

13. CONCLUSION

14. REFERENCES

APPENDIX

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