Aberdeen
Business School and Robert Gordon University web pages,
Available from Internet: http://www.abs.ac.uk,
http://shared.rgu.ac.uk (internal
access only), http://www.rgu.ac.uk, http://www.rgu.ac.uk/subj/bms
ABS
(Association of Business Schools) home page,
Available from Internet: http://www.the-abs.org.uk/
ALAN, C. (1998),
Comparing The Response Rate, Response Speed And
Response Quality Of Two Methods Of Sending Questionnaires: E-Mail Vs. Mail,
Journal of the Market Research Society, Vol. 40,
No. 4, pp. 353-361
ALLEN, J. and
DAVIS, D. (1991), Searching For Excellence In Marketing Education: The
Relationship Between Service Quality And Three Outcome Variables, Journal
of Marketing Education, Spring, pp. 47-55
APPIAH-ADU, K. and SINGH, S. (1999), Marketing culture and Performance in UK
Service Firms, The Service Industrial Journal, Vol. 19, No. 1, January,
pp.152-170
ARGYRIS, C.
& SCHON, D. (1996), Organisational Learning II: Theory, Method and
Practice, Addison Wesley, Reading, MA.
ARGYRIS, C.
(1985), Strategy, Change and Defensive Routines, Pitman, NY.
BAKER, T.,
McKAY, D., MORDEN, L., DUNNING, K. and SCHUSTER, F.E. (1996), Breaking through in Organisation
Performance: Competitive Advantage Through Employee Centred Management. A Case
Study, Human Resource Planning, Vol. 16, No. 14, pp. 14-17
BARNETT, R.,
(1990), The Idea of Higher Education,
SRHE (The society for Research into Higher Education) & Open University
Press
BARNEY, J.B.
(1986), Organisational Culture: Can It Be a Source of Sustained Competitive
advantage?, Academy of Management Review, Vol. 11, No. 3, pp. 656-665
BARUCH, Y.
(1999), Response rate in academic studies: a comparative analysis,
Human Relations, Vol. 52, No. 4, pp. 421-438
BEARD, C.
(1994), Educting the Star Fleet Captain – Making Business Schools More Relevant
to their Stakeholders, Working Paper, University of Paisley, June,
Avalibale from Internet: http://netec.mcc.ac.uk/
BEEBY, M. and
JONES, W. (1997), Business Schools and Corporate Management Development, Journal
of Management Development, Vol. 16, No. 7, pp. 484-493
BOARD ROOM
REPORT (1993), Developing Products to Beat the World: The Most Prized Asset,
Findlay Publications, UK.
BOEHNKE, K., DISTEFANO,
A.C., DISTEFANO, J.J. and BONTIS, N. (1997), Leadership for Extraordinary
Performance, Business Quarterly, Summer, pp. 57-63
BROWN, A.
(1995), Organisational Culture, Pitman Publishing, London
CHRISTENSEN,
E.W. and GORDON, G.G. (1999), An Exploration
of Industry, Culture and Revenue Growth, Organisation Studies, Vol. 20, No.
3, pp. 397-422
COCKERILL, T.
(1994), Custom-designed Programmes: The Strategic Response and
Implementation Issues Faced by Business Schools, Executive Development,
Vol. 7, No. 5, pp. 28-32
CRAINER, S.
(1998), Battle of Business Schools, Management Today, September, pp.
54-58
DEAL, T.E. &
KENNEDY, A.A. (1982), Corporate Cultures:
The Rites and Rituals of Corporate Life, Reading, Mass.: Addison-Wesley
DENISON,
D.R. (1990), Corporate culture and Organisational Effectiveness, New
York: John Wiley
DENZIN, N.K.
(1978), The Research Act, 2nd
edition, McGraw-Hill, NY.
FESTINGER, L.
(1957), A Theory of Cognitive Dissonance,
Peterson and Company, IL.
FOX, J.L. and
TAN, P. (1997), Images Of A Culture In Transition: Personal Constructs Of
Organisational Stability And Change, Journal of Occupational and
Organisational Psychology, Vol. 70, pp. 273-293
GARAVAN, T.
(1997), The Learning Organisation: A Review and Evaluation, The Learning
Organisation, Vol. 4, No. 1, pp.18-29
GORDON, G.G.
& DITOMASO, N. (1992), Predicting Corporate Performance From
Organisational Culture, Journal of Management Studies, 29:6, pp. 783-798
GRIGEO, O.V.,
GEROY, G.D. and WRIGHT, P.C. (2000), Predictors of Learning Organisations: A
Human Resource Development Practitioner’s Perspective, The Learning
Organisation, Vol. 7, No. 1, pp. 5-12
HAGBERG, R. & HEIFETZ, J. (2000), Corporate
Culture / Organisational Culture: Understanding and Assessment, Available
from Internet: http://www.hcgnet.com/html/articles/understanding-Culture.html
HANDY, C.
(1993), Understanding Organisations,
Penguin Books
HARVEY, C. & DENTON, J. (1999), To Come of Age:
The Antecedents of Organisational Learning, Journal of Management Studies,
36:7, pp. 897-916
HESA,
Higher Education Statistics Agency home page,
available from Internet: http://www.hesa.ac.uk/
HOFSTEDE, G.
(1998), Attitudes, Values &
Organisational Culture: Disentangling the Concepts, Organization Studies,
19/3, pp. 477-492
HOFSTEDE, G.,
NEUIJEN, B., OHAYV, D.D. and SANDERS, G. (1990), Measuring Organisational
Cultures: A Qualitative and quantitative Study Across Twenty Cases,
Administrative Science Quarterly, Vol. 35, No. 2, pp. 286-317
HONG, J. (1999),
Structuring For Organisational Learning, The Learning Organisation, Vol.
6, No. 4, pp.173-185
HOWE, W.W. and
MARTIN, G (1998), Internationalisation Strategies for Management Education,
Journal of Management Development, Vol. 17, No. 6, pp. 447-462
IRANI, Z.,
SHARP, J.M. and KAGIOGLU, M. (1997),
Improving business Performance Through Developing a Corporate Culture, The
TQM Magazine, Vol. 9, No. 3, pp. 206-216
KOTTER, J.P.
& HESKETT, J.L. (1992), Corporate Culture and Performance, The Free
Press, A Division of Macmillan Inc., NY.
LANGAN-FOX, J.
&TAN, P. (1997), Images of a Culture in Transition: Personal Constructs
of Organisational Stability and Change, Journal of Occupational and
Organisational Psychology, 70, pp. 273-293
LEBLANC, G. and
NGUYEN, N. (1997), Searching for Excellence in Business Education: An
Exploratory Study of Customers Impressions of Service Quality,
International Journal of Educational Management, Vol. 11, No. 2, pp. 72-79
LEWIS, D.S.
(1994), Organisational Change:
Relationship between Reactions, Behaviour and Organisational Performance,
Journal of Organisational Change Management, Vol. 7, No. 5, pp. 41-55
LIM, B. (1995),
Examining the Organisational Culture and Organisational Performance Link,
Leadership & Organisational Development Journal, Vol. 16, No. 5, pp.16-21
LORANGE, P.
(1996), A Business School As a Learning Organisation, The Learning
Organisation, Vol. 3, No. 5, pp. 5-13
LUNDBERG, C.C.
(1985), On the Feasibility of Cultural
Intervention in Organisations. In:
FROST, P.J., MOORE, F.L., LOUIS, M.R., LUNDBERG, C.C., MARTIN, J. (1985), Organisational Culture, Sage
Publications Inc.
MACKENZIE, S.
(1995), Surveying The Organisational Culture In An NHS Trust, Journal of
Management in Medicine, Vol. 9, No. 6, pp. 69-77
MARQUARDT, V.C.
(1996), Building the Learning Organisation: A System Approach to Quantum
Improvement and Global Success, McGraw-Hill, NY.
MORLEY, M. and
HERATY, N. (1995), The High-Performance Organisation: Developing Teamwork
Where It Counts, Management Decision, Vol. 33, No. 2, pp. 56-63
NICHOLLS, J.,
HARRIS, J., MORGAN, E., CLARKE, K. and SIMS, D. (1995), Marketing Higher
Education: The MBA Experience, International Journal of Educational
Management, Vol. 9, No. 2, pp. 31-38
ONKEN, M. H.
(1999), Temporal Elements of
Organisational Culture and Impact on Firm Performance, Journal of
Managerial Psychology, Vol. 14, No. 3\4, pp. 2314-243
OSBALDESTON, M.
(1998), Pick Your Partner, Available from Internet: http://www.managementskills.co.uk/articles/partner.htm
OSBORNE, R.L.
and COWEN, S.S. (1995), Business Schools Must Become Learning Organisations
– Or Else, The Learning Organisation, Vol. 2, No. 2, pp. 28-31
PATTERSON, M.G.,
WEST, M.A., LAWTHOM, R. and NICKELL, S. (1997), Issues in People Management: Impact of People Management Practices on
Business Performance, IPD
PAXSON, M.C.
(1995), Increasing Survey Response Rates: Practical Instructions From The
Total-Design Method, Cornell Hotel and
Restaurant Administration Quarterly, Vol. 36, No. 4, pp. 66-75
PETERS, T.J.
& WATERMAN, R.H. (1982), In search of Excellence, New York: Harper
and Row
PETTY, M.M.,
BEADLES II, N.A., CHAPMAN, D.F., LOWERY, C.M. and CONNELL, D.W. (1995), Relationships Between Organisational Culture
and Organisational Performance, Psychological Reports, Vol. 76, pp. 483-492
PRINCE, C. AND
STEWART, J. (2000), The Dynamics of the Corporate education market and the
Role of business Schools, Journal of Management Development, Vol. 19, No.
3, pp. 207-219
QUICK, J.C.
(1992), Crafting an Organisational
culture: Herb’s Hand at Southwest Airlines, Organisational Dynamics, Vol.
21, No. 2, pp. 45-56
SARGEANT, A. and
MATHESON, R.A. (1996), Management Training – Are Business Schools Out of
Touch With Their Market?, Journal of European Industrial Training, Vol. 20,
No. 4, pp. 3-10
SCHEIN, E.
(1986), Organisational Culture and
Leadership, Jossey-Bass Inc.
SCHEIN, E.H.
(1990), Organisational Culture, American Psychologist, Vol. 45, pp.
109-119
SCHEIN, E.H. (1994), Organisational and Managerial
Culture as a Facilitator or Inhibitor of Organisational Learning, Available
from Internet: http://learning.mit.edu/res/wp/1004.html
SCHEIN, E.H. (1996), Organisational Learning: What
is New (Working Paper), Available from Internet: http://learning.mit.edu/res/wp/1002.html
SELWYN, N. and
ROBSON, K. (1998), Using E-Mail As A Research Tool, Social Research
Update (University of Surrey), Issue 21, Available from Internet: http://www.soc.surrey.ac.uk/sru/SRU21.html
SENGE, P.M.
(1990), The Fifth Discipline: The Art and Practice of the Learning
Organisation, Doubleday, NY.
SHARMA, B. and
ROY, J.A. (1996), Aspects of the Internationalisation of Management Education,
Journal of Management Development, Vol. 15, No. 1, pp. 5-13
THACH, E.
(1995), Using Electronic Mail to Conduct Survey Research, Educational
Technology, March-April, pp. 27-31.
TRIM, P. (1994),
Positioning a Business School in the Market, Journal of Strategic
Change, Vol. 3, No. 5, pp. 309-322
TWOMEY, D.F. and
TWOMEY, R.F. (1998), UK Business Schools and Business: Activities and
Interactions, Journal of Management Development, Vol. 17, No. 3, pp.
160-176
VIELBA, C.A. and
EDELSHAIN, D.J. (1997), Are Business Schools Meeting the Challenge of
International Communication?, Journal of Management Development, Vol. 16,
No. 2, pp. 80-92
WACKLAWSKI, J.
(1996), Using Organisational Survey Results to Improve Organisational
Performance, Managing Service Quality, Vol. 6. No. 4, pp. 53-56
WEBSTER, C.
(1995), Marketing culture and Marketing
Effectiveness in Service Firms, Journal of Service Marketing, Vol. 9, No.
2, pp. 6-21