- Different kinds of office environment, e.g. open plan and cellular, and how the type of office layout is influenced by the nature and needs of the organisation and the demands of the job;
- The way the working environment may influence work performance ;
- Ergonomics : how design may influence physical comfort and working conditions and may maximise efficiency;
- The importance of health and safety in the workplace and its impact of the office working environment ;
- The importance of accuracy in the preparation, storage and retrieval of information within the office;
- The importance of the security of data (including personal and financial) within the office; methods of data; the Data Protection Act, 1984.
