|
Dates
|
Places
|
Major
Duties or Responsibilities
|
| 2006
- 2007 |
Recruiter,
Business Development(Sales) - Placement Group, a division of Design Group Inc |
 |
Coach,
mentor and contact for candidates, providing feedback on resume,
interview skills and job search techniques |
 | Specialized
in candidates in the Information Technology, Accounting and Administration
sectors
|
 | Service
existing and new clients.
A few new clients required additional contact and information
throughout the process |
 | At
any point juggling between five to seven job orders of my own, plus
assisting with other branch temp job orders |
 | Writing
and posting of job descriptions for the web site |
 | Accurately
entering all information- candidate and client - in the database (Vurv).
All emails, phones calls etc were tracked.
|
 | Prospecting
for potential new clients through community organizations and cold
sales calls |
 | Provided
software training (Word, Excel & Outlook) to co-workers as
required |
 |
Request
for Proposal writing
|
|
|
1999
– 2006
|
Administrative
Assistant, Operations - The Fairmont Empress
|
 |
Administrative
support for hotel Operations
|
 |
Risk
management – identify and reduce risks, work with Insurer and
Adjusting company; handle the claims process
|
 |
Capital
–departmental information and prepare annual submission. Track
allocations throughout the year.
|
 |
Customer
Relations – all guest comments regarding stay.
|
 |
Contract
Admin – ensure annual contracts and service agreements meet current
legalities and are renewed
|
|
|
|
Unofficial
Duties
Interviewer
for annual Job Fair and as required
Housekeeping
department – dispatcher and Room attendant
|
 |
Ongoing
support for HR as needed – screen candidates at Job Fair and
throughout summer as required
|
 |
Dispatching
people to deliver items to guests, inspect rooms for VIP
|
 |
When
in a crunch cleans rooms
|
 |
Microsoft
Office – some group and one on one sessions. Customized to specific
department or actual job requirements
|
 |
Handle
user questions on software and some hardware issues when Systems
Manager is busy
|
|
|
1997
to 1999
|
Contractor
for Whitelaw Consulting and Research Inc
|
 |
Public
administration, research, report writing and all office accounting and
admin
|
 |
As
part of the team, (three people) we did major study and report on Risk
Management in Agriculture
|
 |
Tracked
expenses against specific contracts
|
|
|
|
Contractor
for Elwood & Associate
|
 |
Trainer
for Microsoft products
|
 |
Documentation
writer and tester for Vancouver General Hospital’s new patient
record system (Phamis)
|
 |
Web
page forms design and creation
|
|
| |
Back to Top
|
|
|
1995
to 1997
|
Recruiter
and Temporary worker, Manpower Inc
|
 |
As
a temporary worker learned the proper methods for cleaning archival
materials and historic records after smoke damage. Worked for a
Newspaper, Attorney General, Insurance company, Forest GIS Consulting
Company.
|
 |
As
a recruiter – interviewed, tested (office skills and general
dexterity/manual skills) and trained all temps in the Manpower Service
Standards. A series of 10 videos and work books
|
 |
Completed
the Service Representative training course - self-directed learning on
the Manpower Service ethic- workbook, tapes and guidance from a
mentor.
|
 |
Completed
Selling skills levels One through three
|
|
|
1991
to 1995
|
Business Analyst/PC Support - Advancement Services, University of British
Columbia, External Affairs
|
 |
Database
– Integrity verification and ensuring people complied with data
entry standards
|
 |
Assisted
in automating work - from printed reports and manually reentering
information downloading the information from the mainframe and
importing it in Excel (mainly Donor information)
|
|
|
|
Coordinator,
Special Events & Communications (department name change to Donor
Relations), University of British Columbia, External Affairs
|
 |
Coordinated
volunteers
|
 |
Database
extraction of donors’ lists
|
 |
Invitation
design, distribution and tracking of RSVP’s
|
 |
Speaking
notes for University President, Chancellor and other dignitaries as
required
|
 |
Attended
events and ensured timetable was adhered to
|
|
|
1992
to 1995
|
Teacher’s
Assistant, University of British Columbia, Continuing Studies. Part-time,
evenings and weekends.
|
 |
WordPerfect
– beginner, intermediate, advance and Desktop Publishing
|
 |
Excel
– all levels
|
 |
Word
– Beginner and intermediate
|
|
|
|
Back to Top
|
|
|
1991-
1992
|
Volunteer
– Disabled Sailing Association
|
 |
Assisted
with sailing activities for the disabled
|
|
|
1990
–1991
|
Office
Manager - The Disabled Sailing Association of BC, Tetra Development
Society, Vancouver Adapted Music Society and BC Mobility Society.
|
 |
All
accounting functions (payroll, etc) –for the four societies
|
 |
Insurance
and risk management for societies
|
 |
Planning
and execution of Annual General Meetings (consecutively, on the same
day)
|
 |
Hiring
and training staff and volunteers for the sailing program
|
 |
Co
designed and had printed the first volunteer training manual, brochure
and media kit
|
 |
First
Regatta for Disabled Sailors – 1991 – Chair and key organizer of
event
|
 |
Matched
Engineers with clients needing adaptive devices
|
|
|
1988-
1990
|
Province
of Manitoba, Natural Resources- Administrative Officer
|
 |
Maintaining
records on signing authorities – ensuring they were current and
establishing new people’s authority
|
 |
Government
Housing allocation for field staff
|
 |
Risk
management review
|
 |
Capital
Allocation preparation and tracking
|
|
|
|
Freedom
of Information Archiver
|
 |
Applied
the FYI regulation and archive destruction and retention regulations.
Reviewing contents of boxes housed in the warehouse – years included
historic records from the 1800’s to desk contents from 1950.
|
|
|
|
Fire
Base Camp Administrator
|
 |
Supervised
the radio and clerical staff at the camp (4)
|
 |
Submitted
daily status reports to Headquarters on behalf of Base Commander
|
 |
Weekly
payroll – records, writing and issuing of cheques
|
 |
Provided
Supply Officers with weekly lists
|
|
|
|
Warehouse
Supervisor – Fire Season
|
 |
Daily
– preparation of required fire suppression supplies. Hoses, packs,
camp kits. Two semi trucks were filled every day and left at 7 pm.
This occurred for 3 plus weeks.
|
 |
Manual
inventory system of supplies out and list of supplies needed. If
supplies not available either ordering or getting Supervisor to find a
supplier
|
|
| |
Back to Top
|
|
|
|
Uniform
and Supplies
|
 |
Maintain
par stock and order semi annually based on regional uniform submission
requests.
|
 |
Special
project – Identified many field jackets were being returned, brand
new but with sleeves hanging and side seams ripped. I identified that
quality in the stitching and manufacturing did not meet Government
Specs. Report submitted to Deputy Minister.
|
|
|
1982
to 1988
|
Food
and Beverage Management –Delta Hotels and
Birchwood
Inn (privately owned) –Restaurant Assistant manager and Lounge Manager.
|
 |
At
Delta was Outlets Manager – which included a staff of 40 people.
|
 |
All
day restaurant, formal dining room, Room Service, Sports Bar and
Cocktail Lounge
|
 |
Training
all on customer service
|
 |
Training
new cashiers/hosts on procedures
|
 |
Daily
tracking of labour and income
|
 |
Annual
budget preparation – forecasting revenue and expenses
|
 |
Risk
management for both hotels
|
 |
As
a lounge manager – established a par liquor stock process. Trained
bartenders on maintaining the par stock. Was evening Duty Manager and
responsible for the hotel.
|
|
|
|
Seconded
by Owners of Birchwood for three months as General Manager of free
standing Restaurant and Piano bar
|
 |
Major
focus was to compile a complete inventory or all food, alcohol and
case goods (plates, knives etc). Reduce the overhead, and improve the
bottom line in preparation for sale.
|
|
|
1981-1982
|
Assistant
Manager, Car Rental Business
|
 |
Managed
fleet of 65 vehicles – maintenance records, insurance claims
|
 |
Monthly
reports – total revenue, insurance revenue sold, gas tank (dip
stick) readings |
|
|
1980
0 1981
|
Revenue
Canada, Audit & Appeals
|
 |
Four
week intensive course on the entire Income Tax Act and the application
of the regulations to personal returns.
|
 |
Working
with the auditors, recalculated returns after last appeal. Specialty
was Farm returns and farm averaging
|
|
|
1979-
1980
|
Operations
Manager
|
 |
Air
charter company
|
 |
Operated
base radio
|
 |
Ensured
flights met Ministry of Transportation regulations for weight loads
|
 |
Match
plane’s flight logbooks and individual pilots logs to ensure
compliance with MOT regulations.
|
 |
Planes
inspected after 50 hours of flight
|
 |
Pilots
maximum without time off 100 hours Payroll and all accounting
|
|
|
1976-1979
|
Business
Manager -Health Canada – Medical Services Branch
|
 |
Part
of the regional office support team for 14 Nursing Stations. Capital
tracking and ordering. Assisting in the field at stations for Drug and
general inventories.
|
 |
Insurance
and risk management
|
 |
Facilitated
medical evacuations on call basis
|
 |
In
conjunction with RCMP, semi annual destruction of controlled drugs.
|
|
|
1976
|
Northern
Collection Agency
|
 |
Collection
officer (ugh!)
|
|
|
1975-
1976
|
Claim
Centre Clerk and Financial Clerk - Insurance Corporation of BC
|
 |
General
clerical and admin at claim centre
|
 |
Financial
clerk working with mainframe data and key punch cards. Finding and
correcting source documents.
|
|
|
1973-1975
|
Inventory
Control Clerk and Accounts Receivable Clerk – Brooke Bond Foods Ltd
|
 |
As
inventory control – worked with Coffee bean growers, shippers and
customs agents to track and receive goods. Maintained manual inventory
of warehouse (Blue Ribbon spices etc)
|
 |
On
the accounting side – ensured companies paid their bills with the
30-day term. Processed payments etc
|
|