Meeting Roles and Responsibilities
During every regular meeting, members are assigned
different roles.
These roles rotate among members every week and they
are posted on the meeting
agenda.
Our club has eight different meeting roles:
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Toastmaster
The Toastmaster of the day runs the educational
and business portions of the meeting. The Toastmaster's
main responsibilities are to follow the agenda and
to keep the meeting running on time.
If you are the meeting's Toastmaster, contact the
speakers before the meeting to find out their speech
assignment number and purpose, the duration and title
of their speech and introductory remarks.
You should arrive early to make sure the
room has been set up by the Sergeant-at-arms and to
welcome members and guests as they come in.
The Toastmaster opens the meeting on time by reading
an invocation or famous quote. This sets the tone for
the meeting. Following the invocation, the Toastmaster
proceeds with the introduction of guests. The remaining
meeting format and Toastmaster responsibilities during
the meeting can be found on the left margin of our
meeting agenda.
The introduction of speakers should include:
- Speaker's name
- Speaker's background, if provided
- Speech title
- Purpose of the speech
- Speech timing requirements, as specified
in the Communications and Leadership manual
or in the Advanced manual, if it is an advanced
speech.
Throughout the whole meeting, keep the following
points in mind:
- Always shake hands with everyone that comes up to
the podium.
- Request that all meeting participants explain their
roles for the benefit of guests.
- Decisively keep the meeting on schedule.
The following table summarizes the set of skills the
Toastmaster will develop, required preparation before
the meeting, and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Leadership
- Interpersonal Communication
- Introductions
- Impromptu Speaking
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- Invocation or quote
- Prepare speaker introductions
- Check agenda, fill roles if cancellations.
- Check room setup.
- Greet guests, answer questions.
- Provide meeting explanation to guests.
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- Arrive early.
- Welcome guests.
- Project enthusiasm.
- Build audience enthusiasm for speakers.
- Keep the meeting on schedule.
- Ensure timer knows timing for all speakers.
- Step in if a role-holder forgets a responsibility.
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- Assume guests are familiar with our meetings.
- Let a meeting participant "hijack" the meeting. Keep things moving along.
- Allow a member to disrupt or disturb a speaker.
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Table Topics Master
The Table Topics Master leads the "impromptu
speaking" portion of the meeting. The Table Topics Master
determines the timing of each topic's response.
Typically, speakers are given 1 to 2 minutes to respond.
In this case, two or three topics should be selected
(remember, this is a 50-minute meeting!). Occasionally,
the Table Topics Master may decide to shorten the topic
duration to one-minute, in order to allow more members to
speak. In this case, the number of topics could be doubled
to five or six topics.
If you are the Table Topics Master, you have the option
of selecting topics or questions that revolve around one
common theme or select unrelated questions. You may also
create a question that requires setting up a situation or
that may require a brief narrative to set the stage for
the questions. Regardless of what strategy you use,
all questions or topics should be challenging, but not
extremely difficult to answer. Remember that the focus
should be on getting as many members as possible to think
on their feet and speak extemporaneously in a confident
manner.
After you are introduced by the Toastmaster, shake hands
with him or her and explain your role to guests. Then
explain the timing requirements to the Timer, repeating
when the flags should be raised, if necessary (especially
for one-minute table topics when the yellow flag is raised
at 30 seconds, the red flag at one minute, and the green
flag is not used).
Ask for volunteers from the audience or call on one of
the members that do not have an assigned role (you may ask
members with an assigned role, if there are not enough
members to go around). As a courtesy to guests, ask ahead
of time if they would like to participate in Table Topics.
Only called on them if they had indicated their consent.
The only member that should not be called is the
Master Evaluator who is evaluating the whole meeting and
needs to concentrate on this task.
Shake hands when the speaker approaches the podium and
when he or she has finished speaking. Ask the next question
and pick another person. You may not repeat the same question.
It defeats the purpose of this exercise.
After all the topics have been discussed or the Toastmaster
indicates there is no more time, ask the Timer to provide
each speaker's speech duration and the number of filler
words ("ah", "um") or phrases ("you know", "so").
Request a grammar report from the Grammarian. Following
these two reports, ask all members and guests to cast
their ballots for best Table Topics Speaker. These
responsibilities are outlined on the left margin of the
meeting agenda for easy reference
during the meeting.
This table summarizes the set of skills the Table Topics
Master will develop, required preparation before the
meeting, and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Leadership
- Prepared remarks
- Impromptu Speaking
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- Select topics
- Consult with Toastmaster regarding number of topics
- Prepare your topic introductions
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- Explain your role to guests.
- Pick out members without a meeting role or other
opportunity to speak.
- Invite guests to participate.
- Keep topics accessible and relevant to all members.
- Vary difficulty of topics and match to selected speakers.
- Lead the applause for all speakers.
- Watch the clock!
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- Rely only on volunteers. Those who do not
volunteer may be the ones who can benefit the most
from participating.
- Limit your selections to people you know.
If you don't remember a name, ask!
- Call on the Master Evaluator.
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Timer and "ah" Counter
The Timerseats at the back of the room, directly
opposite the podium with a watch or clock (second hand
or counter preferred) and the colored flags.
The Toastmaster should provide the timing requirements for
prepared speecheds and Table Topics Master should do the
same for Table Topics (especially if they are different
from the 1 to 2 minute standard).
Once the green flag is raised, it should remain up until
it is time to raise the yellow flag or until the speaker has
seen the flag (especially, during prepared speeches and
evaluations). Similarly, the yellow flag should remain up
until it is time to raise the red flag or until the speaker
has seen the flag.
A speaker has 30 seconds only to wrap up his or her speech
after the red flag has been raised. Otherwise, he or she
faces disqualification for vote purposes. Main speakers,
table topics speakers, and evaluators are allowed to
end their speech 30 seconds earlier than the lower time
limit and still not disqualify. For example, a speech with
a five to seven minute time limit may legitimately end at
4-1/2 minutes and still qualify for an award.
The standard time requirements are as follows:
- Table Topics - 1 to 2 minutes.
- Speeches - as specified in the manual.
- Evaluations - 2 to 3 minutes.
Deviations from these standard times are announced by the
Toastmaster or Table Topics Master.
This table summarizes the set of skills the Timer
exercises and develops, required preparation prior to the
meeting, and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Listening and observation
- Impromptu Speaking
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- Stopwatch and colored flags
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- Explain your role to guests.
- Keep track of the watch.
- Raise flags at the appropriate time.
- Listen for filler words and phrases.
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- Get so involved in the speech that you forget your job!
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Grammarian
The Grammarian listens for any grammatical mistakes
made by speakers or mispronounced words used during the meeting.
The grammarian also introduces the word of the day,
its meaning, and usage (synonyms and antonyms are recommended).
The "word of the day" should be used by all speakers during
the meeting. The intention is to expand our vocabulary and
improve word usage.
The grammarian's report should be fair and balanced.
In addition to pointing out grammatical errors and other
areas for improvement, the grammarian should also point
out the speaker's areas of strength, good phraseology or
word usage.
The following table summarizes the set of skills the
Gramarian develops, required preparation for the meeting,
and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Listening and observation
- Impromptu Speaking
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Word of the Day |
- Explain your role to guests.
- Include positive remarks.
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Vote Counter
The Vote Counter counts the ballots for Best Table
Topics, Best Speaker, and Best Evaluator. The Vote
Counter records the results for each category and reports
the results at the end of the meeting when requested by
the Master Evaluator.
The following table summarizes the skill-set the
Vote Counter develops, required preparation for the meeting,
and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Listening and observation
- Impromptu Speaking
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Ballots on the Table |
- Explain your role to guests.
- Keep ballots separate for each category.
- Have the results ready on time.
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Speaker
The Speaker comes prepared with a speech that meets
the goals specified in the Communications and Leadership
manual. Advanced speakers who have completed their CTM
(Competent Toastmaster) educational track must refer to the
requirements set forth in their advanced manual (assignment
goals, timing, etc.).
As a speaker, if you have any questions about your assignment,
do not hesitate to talk to your mentor or to the VP of
Education. These are club members that are more than
willing to give you a hand.
Make sure you practice your speech ahead of time.
This is very important! Not only will you feel more
confident in front of the club members (or any audience),
but you will make sure that you meet the timing requirements
for the speech, which are specified in your manual.
If you exceed the upper time limit by more than 30 seconds,
take out sections of your speech that, in your judgement,
are not as important as others. If your speech is too short (more than 30 seconds on the lower time range limit), add on to your speech.
If you have identified areas for improvement,
mention them to your evaluator so that he or she can keep
an eye on those areas and provide specific feedback.
Bring your manual with you so that your evaluator
can write his or her remarks. Also, the VP of Education
needs to sign the Record of Assignments form in the
back of the manual for every speech you complete.
When you come up to the podium or lectern, shake hands
with the Toastmaster. You may start your speech by
addressing the club members as "Fellow toastmasters and
guests...". This eases the transition into your speech.
When you are finished with your speech, do not
say "thank you"! The audience should be thanking you for the
privilege of listening to your speech! Instead, you may
call the Toastmaster by name or say "Mister/Madam
Toastmaster".
This table summarizes the skill-set developed by the
featured speaker, required preparation for the meeting,
and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Writing and Organization
- Elements of good speech delivery:
- Good eye contact
- Smooth hand and body gestures
- Conquering nervousness
- Speaking with sincerity and conviction
- Good diction, speech rate, and pitch
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- Practice your speech.
- Time your speech.
- Discuss goals and areas of improvement with evaluator.
- Call upon your mentor to offer help and advice
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- Bring your manual with you.
- Practice your speech with your mentor.
- Shake hands with Toastmaster at the beginning
and end of your speech.
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Say "thank you" when finished. A strong ending avoids the need to say "thank you".
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Speech Evaluator
The Speech Evaluator makes sure that the speech meets
every specific objective of the assignment.
This is a very important role. A good evaluation can
greatly improve the speaker's public speaking abilities.
An effective evaluation starts with good preparation.
As the evaluator, you must understand the objectives of the
speech assignment. Prior to the meeting, the evaluator
and speaker should discuss goals and areas the evaluator
should focus on. For example, the speaker may be concerned
about her hand movements not appearing too abrupt. You
will keep an eye on this aspect of the speaker's delivery
and make suggestions for improvement.
Another aspect of an effective evaluation is the ability
to balance areas of strength with areas for improvement.
An evaluator should not only point out weak areas, but also
point out what the speaker does particularly well.
Encourage the speaker to continue to cultivate these areas.
Avoid using accusatory phrases, such as, "You should
have", "You failed to", or "You didn't". Instead, use
personalized statements like, "I believe...", "My reaction
was...", or "I suggest that...". When offering your
evaluation, think about "what I saw", "what I heard", and
"what I felt". Above all, evaluate the speech, not the
person! The ultimate aim is to support, help, and
encourage the speaker in order to build self-esteem as a
public speaker.
During the speech, make notes and fill out the evaluation
guide as accurately as possible. The time allotted for your
verbal evaluation is 2 to 3 minutes. Keep track of the
time by looking at the timer in the back of the room and
the colored flags as they are raised. Highlight your
comments from the evaluation guide. You do not have to
say everything you wrote. You have an opportunity to give
more feedback after the meeting is over. This is a chance
to give other feedback that you want to keep personal
because of its possible, sensitive nature. Be considerate
and fair. Do not dwell on the negative, but do not
whitewash your evaluation, either. Return the evaluation
guide with your written comments to the speaker at the
end of the meeting.
This table summarizes the skills the speech evaluator
will develop, required preparation for the meeting,
and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Listening and observation
- Organization
- Impromtu comments based on written remarks
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- Review speech objectives.
- Contact speaker to review objectives and speaker's concerns.
- Request speech title to include in evaluation form.
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- Explain your role.
- Review speech criteria with audience.
- Offer suggestions for improvement.
- Mention areas of strength.
- Provide positive, helpful feedback.
- Fill out the evaluation form accurately.
- Talk with speaker afterward, if needed.
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- Criticize speaker,
only the content of the speech.
- Use accusatory phrases. Personalize your
statements, e.g., "I noticed...".
- Be overly negative or critical.
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Master Evaluator
The Master Evaluator evaluates the meeting. This is
why this role is also known as the Meeting Evaluator.
The order of the evaluation is specified on the left margin
of the meeting agenda.
As Master Evaluator, before you start the full meeting's
evaluation, request the times and
"ah" counts of each of the speech evaluators from the Timer.
Ask the Grammarian, to give his or her report for each of
the evaluators. After both reports are given, ask the
members and guests to cast the ballots for best evaluator.
You will then proceed to evaluate the meeting, from the
time it started through the individual evaluations. Cover
every event of the program with one exception: you do not
have the evaluate the featured speakers again. You have a maximum
of three minutes to give a complete report, so use this
time wisely!
You evaluate the Toastmaster, Table Topics Master, Timer,
Grammarian, Vote Counter, and the individual Evaluators.
You will comment on how effectively the meeting was run,
the facilities, and how the protocol of shaking hands was
followed. Plan and word your comments carefully so that
good points are highlighted and weak points are criticized
sincerely. Always add your recommendations for improvement.
Your responsibilities also include awarding ribbons for
Best Table Topic, Best Speaker, and Best Evaluator. This
is the fun part of the evaluation. Shake hands with
every winner while awarding the ribbon and congratulate
them with a big smile!
A word about the dreaded BONE! As Master
Evaluator, it is your prerogative to award it or not award
it. The bone calls attention to the main protocol gaffe
that occurred at the meeting.
It is given in a lighthearted, fun way with the
purpose of calling attention to some aspect of the meeting
that needs to be improved and all members should be aware
of. Call it "reverse conditioning". If you decide to
award it and, especially if guests
are in attendance, make sure you explain that the bone
is awarded in jest and in the spirit of great fun and
cooperation. It is not intended to penalize anyone's
actions.
If you feel awkward awarding it, don't do it.
The following table summarizes the skills developed by
the Master Evaluator, required preparation prior to
the meeting, and a list of do's and don'ts.
| Skills Rehearsed |
Preparations before the meeting |
Do... |
Do not... |
- Leadership
- Listening and observation
- Impromtu speaking
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Bring meeting evaluation
checklist. |
- Explain your role.
- Highlight what went well with the meeting.
- Offer suggestions to improve the meeting.
- Have fun with awards and BONE.
- Keep an eye on the clock.
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- Be overly negative or critical.
- Forget to get reports from Timer and Grammarian
on evaluators!
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