(IDD Market - Hutchison Page 4)

4. External analysis

4.1 PEST ANALYSIS  
4.2 Political Environment  
4.3 Economic Environment  
4.4 Technology Environment  
4.5 Competitors Analysis  

4. 1 PEST ANALYSIS

The main objective of PEST analysis is to analyze the industry environment factors that let marketers to have a deeper understanding of factors, altering the external market environment. Subsequently it will constitute change in the market requirement and demand. Therefore, marketers can develop their strategy in responding to the forces. In order to have a logical analyze in our research, political environment, economic environment and technology environment will take into consideration, as they are more relevant to the IDD market.  

4.2 Political Environment  

During 1998, Hong Kong Government considered that Hong Kong’s IDD market has reached the maturity stage of its product life cycle. The Government thought that the market was large enough for more than one firm. Therefore, it retrieves the patent from Hong Kong Telecom and issued licenses to other companies to enter into the market. After that, the customers could use a fair price to obtain the IDD services. There was also vigorous competition between the companies.

Besides, after the turnover in 1997, there was a better relationship between China and Hong Kong. More than that, China has gradually opened its telecommunication market. It was considered that China would be a potential market to the Hong Kong telecommunication companies. Until now, this factor helps the Hong Kong companies to provide IDD services to China with a lower price than before. It is believed that there will be a better development of IDD market between China and Hong Kong in the future.  

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Moreover, in these few years, Hong Kong Government strongly supports the development of technology. It is assumed that with the help of the government, the technology of telecommunication can be rapidly developed. As a result, it is very useful for the development of IDD services.

On the other hand, according to the Telecommunications Authority of Hong Kong (TA), there is an Advertising Code of Practice (the Code), which sets out the basic guiding principles in relation to the promotion of telecommunication services, for the telecommunication industry to observe on a voluntary basis. Some examples of the "Code" are the use of superlatives should be avoided unless substantiated by facts; and technical jargon and technology comparisons should be used with care. Although the "Code" is voluntary in nature, TA will monitor the industry response to it. 

Besides, TA may review further options, for instance, forming a watchdog committee to oversee the implementation and administration of the "Code" so that a breach of the relevant condition would result in financial penalty. As a result, the "Code" may restrict the creativity of the advertising promotion of the telecommunication companies.  

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