Joe Pearson

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Education Summary

MS Degree

BA Degree

Six Sigma

Kepner-Tregoe

Six Sigma Black Belt
Seagate Technology; Minneapolis, MN
Operational-August 2002
Transactional-February, 2005

While managing Global Application Support at Seagate, was trained as a Six Sigma Operational Black Belt. Operational training emphasizes manufacturing and operations quality, statistics and process improvement. Promoted to full-time Six Sigma Black Belt in January, 2005, trained in transactional practices and certified in April, 2005. Transactional training emphasizes business process analysis including IT, supply chain and customer metrics. The Six Sigma methodology is a statistically-based analysis process that seeks demonstrable savings.

Operational training was followed by a full-term project which investigated inefficiencies in the Customer Service process at Seagate. Transactional projects have included improvements in global networking and systems support. While details of this work are company confidential, can answer questions about Six Sigma work upon request.

Also pushed to have everyone in his department trained in Six Sigma statistical tools. All were trained as Six Sigma Green Belts. The entire department was also certified in the Design With Six Sigma application development class. All department members managed and participated in many Six Sigma initiatives and have been in demand as statistical analysts.

Lean Master
Seagate Technology; Minneapolis, MN
May, 2007

Continuing Business Excellence initiatives, certified as a Lean Master in May, 2007. Now utilizing Lean methods to speed improvements in IT.

Constraints Management
Seagate Technology; Minneapolis, MN
April 2005

Theory of Constraints (TOC) is a troubleshooting and management method that focuses on end-to-end business processes. Leveraging logic tools and decision trees, TOC seeks to improve the throughput of an entire business, not individual departments. The power of this toolset is realized in creative thinking and breakthrough improvements in sales and profitability, not just reduced cost and efficiency.

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