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James Persse offers process improvement consulting and design services using industry-recognized frameworks and standards. These include the Capability Maturity Model Integration (CMMI), the IT Infrastructure Library (ITIL), Sarbanes-Oxley Compliance via CobIT, and ISO 9001:2000.
Services include Assessments and Gap Analyses, General Compliance Consulting, Program Design and Completion, Coaching & Mentoring, Training (certificate and custom), Auditing, Compliance Pre-Audits, and Appraisals.
Our process resources include Process Architects, Process Analysts, Technical Writers, Quality Assurance Analysts, and Document Administrators. |
