Relevant Work Experience
2. Payroll (Accounts)
- Payroll Officer, Department of Health & Community Services, NT
March 1989 - January 1990
In this position, I faced the standard duties of fortnightly payrolls and various enquiries. I gained invaluable knowledge of how the public sector works. Listening to complaints and defusing anger were two skills I learned early on.
- Payroll Officer, Fremantle Hospital
January - December 1990
At Fremantle Hospital I gained unique experience working in a hospital environment. Duties included fortnightly payrolls and dealing with various enquiries.
- Payroll Officer, Coates Hire Operations (WA) Pty Ltd
February 1998 - August 1998
As well as having the responsibility for managing the payrolls for approximately two hundred positions, a major challenge in this position was dealing with enquiries from occasionally hostile or irate employees. Many aspects of payroll were handled on MicroPay program, Excel and Lotus on PC.
Summary of Skills
- Good people skills and friendly telephone manner
- Awareness of different viewpoints – management and employee
- Patience when dealing with different viewpoints
- Computer literate – PC and Macintosh – Microsoft Word, Outlook Express, Explorer, Netscape, Lotus, Excel, Micropay
- Excellent numeracy
- Accounts experience – reconciliations, banking
- Willingness to do the ‘mundane’ along with the ‘interesting’
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