A Carer's Experience of Medical Neglect

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All pages modified between June 2006 - 9 May 2009, with this new Site Map and new sub-pages to the Home Page and Ombudsman page. Every page has the capacity to access every other page in a new window from the droplist at bottom right of the page.


Site Map/sitma.html
This Site Map provides access to all pages.


Home/index.html
The Home page states the reason for the creation of Excarex.


Article 1/firstart.html

Article 2/secart.html

Article 3/thirdart.html
There are three sub-pages to the Home page. Articles 1 and 2 were written by me in November 2004. Article 3 was written in March 2009.


Age Concern/ageco.html
The Age Concern page is the long letter that I penned to them in response to their request for the general public to forward their experiences of neglect of the elderly within the United Kingdom.


Sunday Times/melsun.html
The Sunday Times page is the letter that I sent to Melanie Phillips, who was a regular columnist for the London Sunday Times. She had written many a telling article describing the disgraceful manner in which the elderly were being treated under the "New Labour" administration. She is a well known author who has written material about euthanasia. The same attitude still exists within this UK and recent Press material has written about the suggestion by a leading geriatrician that the elderly within official care should have no special attention directed towards their medical treatment, but instead should be left to die. Should such occur then that would be a further despicable breach of the Fifth Commandment. Other Press articles report that the NHS is still treating the elderly with callous contempt.


CNA/carnat.html
The CNA page is the letter sent to Carers National Association. There are twelve links, within the main letter, to sub-pages that show various letters between medical professionals. They may be accessed as new windows via the said links allowing them to be read in conjunction with the main letter or they can be accessed as full windows via this site map. They may also be accessed as full windows via the text links at the foot of the CNA page and all sub-pages. The appropriate point in the main CNA letter may also be accessed directly via this site map. Each CNA sub-page has a button at bottom right which will return you to the relative point in the Main CNA letter, which will again give access to that sub-page in a new window.


CNA at sub-page Carnat 1/carnat.html#subone

sub-page Carnat 1/carnat1.html


CNA at sub-page Carnat 2/carnat.html#subtwo

sub-page Carnat 2/carnat2.html


CNA at sub-page Carnat 3/carnat.html#subthree

sub-page Carnat 3/carnat3.html


CNA at sub-page Carnat 4/carnat.html#subfour

sub-page Carnat 4/carnat4.html


CNA at sub-page Carnat 5/carnat.html#subfive

sub-page Carnat 5/carnat5.html


CNA at sub-page Carnat 6/carnat.html#subsix

sub-page Carnat 6/carnat6.html


CNA at sub-page Carnat 7/carnat.html#subsev

sub-page Carnat 7/carnat7.html


CNA at sub-page Carnat 8/carnat.html#subeig

sub-page Carnat 8/carnat8.html


CNA at sub-page Carnat 9/carnat.html#subnine

sub-page Carnat 9/carnat9.html


CNA at sub-page Carnat 10/carnat.html#subten

sub-page Carnat 10/carnat10.html


CNA at sub-page Carnat 11/carnat.html#subelev

sub-page Carnat 11/carnat11.html


CNA at sub-page Carnat 12/carnat.html#subtwel

sub-page Carnat 12/carnat12.html


Ombudsman/ombus.html
The Ombudsman main page is a short summary of the NHS complaints procedure. The file list at the bottom of the main page and all Ombudsman sub-pages provides access to the sub-pages detailing the complaints process.


The following nine sub-pages cover the total complaints procedure.

Local 1a/locres1a.html

Local 1b/locres1b.html

Local 1c/locres1c.html

Local 1d/locres1d.html
Local 1a/b/c/d - the first stage (Local Resolution) of the Complaints procedure. These four pages show the numerous letters over the inordinate period of seven months in my attempt to achieve consistent answers to the numerous questions in my mind.

Review/indrev.html
The Independent Review - the second stage of the Complaints procedure. This page shows my letters requesting the Independent Review and the Convener's refusal. This procedure did not provide any real answers either, necessitating the complaint to the Ombudsman.

The Ombudsman Procedure below.

First/firomb.html
The first complaint put on my behalf by Glasgow Health Council led to rejection. Glasgow Health Council suggested that I should phone the Ombudsman's Office. I did so and was advised by a very pleasant female staff member that I should write to them since it could always be looked at again. Upon my writing to the Ombudsman, giving other facts, it was decided that an enquiry would be carried out.

Report/omrep.html

Report/omrep.html#omremed (Medical evidence)

Report/omrep.html#omrenur (Nursing evidence)

Report/omrep.html#omretru (Trust evidence)
The full Ombudsman Report, with links to the sections showing the individual NHS staff evidence, shown in a new window.


Comments/comms.html
The comments page (sub-page to both Ombudsman main page and its sub-page Report) contains my views on the medical staff evidence, along with some general views. I have provided links via new windows to the scientific professionals with their views on the future.


Final/final.html
The final page is the letter sent by me to the Ombudsman giving my requested views on the Report.


Media/medarts.html
The Media page refers to various relevant articles in The London Sunday Times, Scotland on Sunday and the Daily Mail newspapers. Articles that are available online are indicated.


Links/linpag.html
The links page provides links in new windows to a selection of search engines and sites relevant to the content of Excarex both in the main page and in the droplist.

Iain R. Stewart, Ex-Carer
[email protected]

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