About C.D. Smith

 

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Craig was born in Durban on the East coast of South Africa. He completed his primary, secondary and tertiary education in Durban and moved to Johannesburg in 1991 for employment.

 

Craig returned to Durban in the Summer of 2002/2003.

 

Since nine years old he often created rhyming “pieces” for games or singing, but only started capturing the poetry from age of eleven years. He started collecting his poetry during his final school year, but lost almost half of the collection a few years later.

He plays various music instruments and enjoys singing. Craig also enjoys writing and singing.

 

Craig believes that

"You measure wealth by how many friends you can bank on,

Not by how much money you have in the bank."

 

Craig has a Master of Science degree. His research dissertation was titled “An Investigation Into IT As Enabler And Driver Of Customer Focused Strategies: A Framework for Implementing a Customer Focused Information System”.

 

His areas of work have included general management, professional services management, project management and business analysis in the disciplines of:

BI (Business Intelligence and data-warehousing),

CRM (Customer Relationship Management), and

BPR (Business Process Reengineering).

 

Within the Information Management arena, he is a strong advocate of IS strategies that are driven by and aligned to the organizational goals. His skills include JAD/JRP facilitation, business analysis where he employs the “Total Systems” and multi-methodology approaches.

 

Self-motivated when placed in a challenging situation, he can motivate teams (volunteer and remunerated) for award-winning performance and has the basic technical knowledge and skills to bring it all together for optimal results.

His strong analytical skills, coupled with creativity and entrepreneurship enables him to order situations of chaos and complexity. Interpersonal skills and the ability to listen, ensures that communication is always effective.

 

His international experience spans the USA, Canada, UK, Europe, Australia, South East Asia and Southern and West Africa.

 

 

Copyright Notice: All material on this website is owned by Craig D Smith. (c) Craig D Smith, 1999 - 2004

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