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HUD Inspector General
US Department of Housing and Urban Development
451 7th Street S.W.,
Washington, DC 20410
(202) 708-1112
On Site Inspection Reports
Have a "Mystery guest" visit the facility on several different night without explaining why
you are there and simply be one of the guest and watch how things work. Complete
the form when you are finished and give it to the party requesting the audit:
Are generally self explanatory questions which require yes or no answer.
Name of Shelter_______________________________
Address_______________________________________
City_________________________State____________
Phone:________________________________________
Wayne Huizenga Family Campus
Broward Partnership for the Homeless, Inc.
Frances Esposito CEO
920 Northwest 7th Avenue
Fort Lauderdale, FL 33311-7229
954.779.3990
Client Check In Process
A profesional shelter operator should be able to check in clients within
20 minutes of when they arrive and avoid having embarassing themselves by having clients in bed or in line
to get into a bed at 3:30PM
1. Does the community require shelter applicants to clear an NCIC background check for
felony wants and warrants if shelter houses women and children:
YES______NO______
2. Did you check in after 5:30 PM?
YES______NO______
3. Were you asked to produce identification to receive services?
YES______NO______
4. Does The Shelter require clients to be sober to receive
services?
YES______NO______
5. Does The Shelter require you to turn in your, weapons and
realize seizure of medications is a federal offense?
YES______NO______
6. Did shelter provide place for you to store
your gear and provide a receipt?
YES______NO______
Public Health &
Hygiene Requirements
The National Survey On Social Services
suggested many shelters are unable to pass a simple inspection by the Health Department
for public hygiene:
1. Did shelter offer clean clothing or wash old ones?
YES______NO______
2. Was the dormitory area free of trash and hazards?
YES______NO______
3. Was your bedding clean and free of lice and pest?
YES______NO______
4. Was the shower area clean and free from trash and hazards?
YES______NO______
USDA Programs
Audits of USDA programs found such many
abuses of USDA programs such as identified in Link 1
Link 2 Link 3:
Link 4 Link 5.
So we ask you what is the quality of the food and could a homeless person preform a hard
days work on the meals provided?
1. Is the food fresh and well prepared?
YES______NO______
2. Does the meal avoid having too much starch and sugar or
lacks in vitamin C
YES______NO______
3. Can you perform a hard days work on meals provided?
YES______NO______
Theft of Mail or Benefits
Security Requirements
1. Our national audit showed occassional
take over of facilities by prison based gangs or
Organized criminal interest- Is the shelter free of
any obvious signs of being taken over?
YES______NO______
2. Is the shelter operated by church or volunteer groups or paid staff
as opposed to being operated by homeless persons?
YES______NO______
3. Does shelter staff avoid becoming abusive with clients or
threatening without provocation?
YES______NO______
4 Is The Shelter
operated with in it's design and capacity?
YES______NO______
5. Were dangerous animals kept away from where clients are located?
YES______NO______
6. Was the facility clear of clients hanging around the in the day abusing
substances or building hives or nest?
YES______NO______
National Policy Requirements
The US Congress occassionally creates national policies for communities which receive
federal funds.
1. Does the community a have comprehensive master plan
which requires providers to work together as a team; make referrals; avoid duplication
of services and meet other requirements cited in the Federal Continium of Care Plans?
YES______NO______
2. Were clients offered screening, referrals, or counseling to
other programs which might include employment, Detox, Mental Health etc...
YES______NO______
3. Does the shelter have an employment or job contractor on
the property who provides long term gainful employment?
YES______NO______
4. Will the shelter operator allow you to long enough to
seek employment say 3 months once a year and grant extensions for those having work or make a workable case management referral to
transitional shelter?
YES______NO______
5. Is the shelter operator smart enough to avoid playing politics
with the clients or engaging in various types of discrimination
YES______NO______
6. Does the shelter have a working agreement with the community for certain minimum acceptable code of behavior for clients, posted
as list of requirements, and explain details to clients?
YES______NO______
HUD Inspector General
US Department of Housing and Urban Development
451 7th Street S.W.,
Washington, DC 20410
(202) 708-1112
Scoring Report
SCORING: Add 4 points for each yes answer and if excellent in a given category add 5 bonus points.
If a problem is extremely serious of life threatening deduct 5 points:
Total Points:_________________________________
Name of Mystery Guest:________________________
Address;______________________________________
City________________State___________Zip_______
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President George Bush Sr
The Whitehouse
1600 Pennsylvania Ave NW
Washington,D.C. 20500
Presidential Commendations
Thousand Points of Light Program
The President George Bush Sr created the
"Thousands Points of Light Program"
which encouraged volunteer networks to address serious social problems of the 1990's. These are examples of model facilities located during the
The National Survey of Social Services from (1986-1996)
City Master Plans
Guest Programs & Contracts
This is a Guest Program or
Generic City Master plan drafted for the City of San Antonio, Texas. The system is designed to prevent clients from
shelter hopping; attempting to hang on to the service structure and instead seeks clients to
identify their individual needs and sign a Legally Binding Contract
or individualized case plan which specifically lists rights and responsibilities
Samaritan Ministries
Sonjia Kurosky Executive Director
1243 Patterson Avenue
Winston-Salem, NC 27101
336-748-1962
Fax: 336-748-8207
Samaritan Ministries-Presidential Citation
The Samaritan Ministries
received a well deserved Presidential Citation for excellent services to the community and it's clients. Case management and a
stay time long enough for most clients to help themselves; clean; and well run with case management makes this a well funded
professional facility.
Wayne Huizenga Family Campus
Broward Partnership for the Homeless, Inc.
Frances Esposito CEO
920 Northwest 7th Avenue
Fort Lauderdale, FL 33311-7229
954.779.3990
Wayne Huizenga Campus
Fort Lauderdale, Florida
Wayne Huizenga Campus was created
through a generous donation by Mr. Wayne Huizenga Foundation-owner of the Miami Dolphina & Blockbuster Video. The facility resembles a major hotel with indoor courtyard and fountain and could be considered a model facility and has a
unique relationship with the Fort Lauderdale Police
DepartmentPersons seeking shelter must apply at the Police Department after 5PM and after an NCIC check successful
canidates are taken in a patrol car to the Wayne Huizenga Campus-where they walk in through metal detector.Clients may have several day wait until processed in by case managers into a program meeting their
particular needs and are given guest ID which permits them to enter and leave the facility at will. The shelter has a variety of programs in house covering different needs
Clients can stay up to 60 days with extensions possible as merited.
Major Pusins
Fort Lauderdale Police Department
1300 W. Broward Blvd.
Fort Lauderdale, Florida 33312
Office - (954) 828-6411
Fax - (954) 828-6676
Las Vegas Rescue Mission
Pays $200,000 Salary To Clients
This link The policy suggested is that clients who are employable must seek
long term gainful employment The Las Vegas Rescue Mission
is a model for long term employment which in 1993 reported paying clients $200,000 in salary. The Las Vegas Rescue Mission has
a job contractor on site who employies only clients of the Mission at special jobs such as the
Basketball Arena or Convention Center. Clients who work cannot participate in this program if they drink or drug and must place their
monies in a join Savings Account with the Rescue Mission. The program requires clients to save a given precentage of their income towards their graduation from
the program or securing outside employment.
The Salvation Army Lodge
1901 E Front Street
Salem, Oregon 97301
(503) 585-6688
The Salvation Army Model Program
The Salvation Army Lodge in Salem, Oregon operates a Red Shield Lodge which functions as transitional housing. The
clients are required to pass an NCIC background check. Qualified canidates who check in can stay up to 1 1/2 years
by signing a legally binding contract to have an authorized case managed program which is generally customized to
individual circumstances. No client is asked or permitted to return in 30 or 90 days rather considers that client
needs will require an extended stay to address particular needs. The facilities houses women and children and
families.
United Methodist Outreach
3320 East Van Buren
Phoenix, Arizona 85008
(602)275-7852
FAX (602)275-6548
UMOM'S-Phoenix, AZ
Motel Become Transitional Housing
United Methodist Outreach is an organization
which took a former hotel and turned it into a transitional housing unit which
provides services to help familities(PDF File) rejoin society. Located several miles from downtown Phoenix the facility is surrounded by a high iron fence with single
access entrance manned by "security". Has individual rooms for families; laundry; kitchen facilities and requires clients to participate in
programs.
Transient Surveys Shelters
NATIONAL NEWSARTICLE
Sunday, November 20th, 1988
Seattle Post Intelligencer
Associated Press
MEDFORD, ORE- In his wandering from San Diego to Seattle Chris Walters has surveyed homeless shelters and developed ideas about how to make them better.
"I'm not doing just a survey" says Walters from a phone
booth in Stockton, California."I live there. I'm a homeless person too."
James Harris, Manager of Oregon's Homeless Program, says Walters has provided information about the needs and movements of the homeless and transients on the I-5 Corridor - information that
officials wouldn't get otherwise
"I think he's doing a public service".
Walters said he worked in security for 10 years as a clerk in a bank in Florida before hitting the road. After a six month stint as a motel clerk in 1986, he was back on the road again. "If you were looking at me, you couldn't tell I was homeless." He said on the telephone."You would assume I worked in a bank or something. The only thing that would give me away would be my disintegrating tennis shoes."
His office is a notebook he carried in a small duffle bag along with a change of clothes and a few personal items.
In His travels he distributes his reports on homeless shelters
to city managers, county supervisors, social-service
departments, Congressmen, Senators, Libraries, and Newspapers
He applauds a decision in California to open National Guard Armories as shelters on cold nights and would like to see other states do the same. "It keeps people from freezing to death, "
he said. Walters ranks Oregon first in the West in helping homeless men to go back to work, followed by Nevada, Arizona, Washington, and California.
He said the short time a person can stay in a shelter makes it
harder for him or her to settle down and get a job. "When a homeless person is in Medford and his five days are up, he's not going to starve to death or freeze to death at night,"
Walters said, "He's going to go north to Roseburg or south to Redding. Most homeless move around because the homeless system is set up to encourage them to move around. He would like to see shelters allow one 30 day stay a year, so people can get a job and start a life for themselves.
Federal Statutes Created By
The Auditing Process
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