The Disability Resource Team can provide training in:
Disability Equality Awareness
this course can last from between
half-day to 2-days depending on your requirements and your client-base.
The course covers Facts an figures, Models of disability, Access and Attitude, the
Disability Discrimination act, Language and etiquette. Throughout the course Roll-play,
Video quizzes and case studies are provided. At the end of the course a pack is given out
to all participants
for their future use.
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Customer Care/Welcoming Disabled
Customers
a half-day or one-day course containing some of the above mentioned materials but
with an emphasis on improving your client-base and Encouraging disabled people into your
premises. The course concerns itself much more with Etiquette, Language, how to approach
people with varying disabilities and what to do in difficult situations. The course is
very much case study/role-play based.
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Visual
Impairment Awareness
this one-day course looks at the causes of visual impairment and studies visual impairment
in conjunction with disability issues of today. The course incorporates theory and
practical issues, looks at facts and figures and language, uses roll-play and video as
well as practical case-studies.
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The Disability Discrimination Act
this course has three strands:
A general half-day or one-day DDA course
taking into account the relevant provisions of the DDA which may best suit your
organisation.
The course includes Video and Case studies as well as dealing with Facts and Figures and
relevant up-to-date case law.
Employment provision - This half-day course
looks at the current employment provision of the act, deals with past and present cases
and is supported with Video and case studies.
Access to goods and services – This
half-day course deals with section III of the DDA and takes into account the latest
provision which came out in October 1999. I deals with case law and how the provision will
affect your organisation. The course is supported with Video and case studies exercises.
It is important to note that, none of these
courses are set in stone.
For example, Should you require a full day course on employment provision or a half-day
course on Visual Impairment awareness, these can be provided.
All courses are supported with overheads and all participants are given a pack at the end.
All materials are supplied by DRT although it is preferable for you to copy and distribute
the programme and objectives which will be sent to you once you have booked the relevant
course.
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COSTS.
Half-day �200.
Full-Day �400.
2-day, �800.
All prices are exclusive of travel expenses and VAT.
For more information or to see a specimen
programme and objectives of the course, please contact:
Maurice Press, Director of DRT
Tel: 020 8943 0022
Fax: 020 8943 5162
Email: [email protected].
All our course materials are fully
compliant with the DDA and equal opportunities legislation.
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