SCOTT K. LATTA   -- 314-960-6034 -- [email protected]

EDUCATION

Jefferson College (1992-2001) / Computers  (60 Credit Hrs)
Grandview High School (1986-1990) / Top 20% of Class; Teachers� Scholarship

SPECIAL SKILLS

Proficient with Microsoft Office: Word, Excel, Outlook, FrontPage and PowerPoint.

Solomon accounting software (invoicing, billing entry, variance reports, collection module)

Commercial collections / customer service. 7,000/10,000 KPH alpha/numeric

Basic web page design and development (html, FrontPage).

WORK HISTORY

EBS RECRUITING / TALX   (04/07 � ) 

Accounts Receivable (Temporary assignment)

 

�         Processed contract paperwork via Solomon accounting software.

�         Made follow-up phone calls on large balance outstanding invoices.

�         Completed manual billing processes and special projects as assigned.

�         Manipulated data with Excel using pivot tables and vlookup function.

  

FASTSIGNS   (04/05 � 04/07) 

Store Manager / Business Manager

 

�         Increased sales by consistently marketing and cleaning up database.

�         Organized and presented sales material and techniques at company-wide meetings.

�         Daily coaching, evaluating and assessing performance of subordinate.

�         Design advisor/consultant and project manager for exterior clients.

�         Primary sales rep for West County and Chesterfield regions.

 

POPULAR LEASING   (05/03 - 04/05) 

Accounts Receivable Clerk / Commercial Collections Specialist

�         Chairperson for Employee of the Month program.

�         Responsible for tri-monthly customer invoices and other mass mailings.

�         Booked and processed new customer leases.

�         Coordinated with internal departments and external vendors to resolve issues.

�         Communicated with commercial lessees to resolve issues by telephone, e-mail and fax.

CACI  (11/01 - 02/03) 
Network Administrator / Client Services Manager

�         Supervised employees in client services and clerical area.

�         Trained new employees and implemented new training procedures.

�         Communicated and resolved issues with clients via e-mail, fax and phone.

�         Maintained Windows NT network � (user accounts,  FTP accounts, electronic transfers).

�         Worked with IT contractor to troubleshoot system problems.

 

GMAC INSURANCE   (8/99 - 11/01)
Endorsement Clerk / Customer Service Agent

�         Serviced auto policies via telephone, mail and e-mail.

�         Volunteered to support clerical area (filing, mail sorting and distribution, etc).

�         Extensive data entry and quality control work.

�         Created Word templates and Excel forms to be utilized department-wide.

�         Completed special projects as assigned.