A dynamic professional with over a decade of cross cultural experience in the areas of ebusiness, Internet Marketing, & Project Management. Initial experience in Software / Web Application development. Presently engaged in providing consultancy services to US clients on gems, jewellery, Handicrafts, Art work, Stock Photo’s & ceramics, etc.
An accomplished e-Commerce & Internet Sales Manager with expertise in e-business, Online Sales of Gems & Jewlery (Including ebay), Web Marketing, Social media optimization (SMO), Search Engine Optimization, Web Promotion, Internet Sales Operation, Website Management, Internet Communications, Visualizing and streamlining delivery of product/services within Information Technology industry. Proven ability to build new systems and establish a well-organized, productive business unit. Understanding of working of B2B and B2C portals for online product promotion and selling. Gained hand on experience in Jewelry and Gemstones sales on Internet.
Possess excellent interpersonal, communication and organisational skills with proven abilities in team management, customer relationship management and planning. Experience of working under cross-cultural and fast-paced environments.
Conceptualising and implementing competent strategies with a view to penetrate new accounts and expand existing ones for a wide range of services (in B2B / B2C environment, through portals)
Managing teams for Internet Sales of products, looking after all aspects of Internet sales operation, Website management, and internet communications (Including Social media optimization (SMO)).
Developing and establishing network; monitoring the performance of team members to achieve revenue and profitability norms.
Engage in pre-sales activities including negotiation of service contract & timeframe required for the commencement & completion of each activity.
Provide consultancy on large-scale Project / Program Planning, Execution and Management in tune with the core business objectives.
Implementation of project plans within pre-set budgets and deadlines.
Monitor project progress as per scheduled deadlines for various tasks and take necessary steps to ensure completion within time, cost and effort parameters.
Identify and develop new streams for long-term revenue growth and maintaining relationships with customers to achieve repeat business.
Lead, train and motivate teams ensuring their career development and positive contribution to the company. Co-ordinate recruitment & selection activities for the team.
Work Experience Created and implemented new systems including assembly fashion supervision, pair programming, established roles and responsibilities that clearly defined task and improve overall organization and productivity.
