Education:    Bachelor of Arts in English, Business and
Technical Writing Concentration; University of Delaware, Newark,
Delaware; English GPA: 3.4/4.0; Expected Graduation Fall 2003.

Experience:	Documentation Specialist, Thetavest Incorporated,
Lewes Delaware (June 2002�present).
�	Rewrote Company Policy and Employee Handbook
�	Initiated and wrote the first issue of the company newsletter
�	Edited all pre-existing written documents including: 
             Late Payment, Violation, Non-Sufficient Funds, and 
             10-Day Notice form letters; both Angola Beach & Estates,
             as well as Rehoboth Bay Community�s: Community Rules & 
             Regulations

                 Management Trainee, Enterprise Rent-A-Car,
Wilmington, Delaware (Spring 2003).
�	Wrote rental contracts
�	Marketed damage and liability waiver (sold on average 40%)
�	Initiated a corporate account
�	Made several car sale referals
�	Wrote follow-up correspondence to customers
�	Handled customers' complaints and compliments


                 Customer Service/Sales Representative, Anne Maries,
Rehoboth, Delaware (Summers 2001--2002).
�	Handled customer complaints
�	Marketed new products
�	Counted and closed cash bank

                 Technical Advisor/Teaching Assistant, Wilmington College,
Rehoboth, Delaware (Summer 2000).
�	Handled Tech Support for the entire Rehoboth Campus
�	Assisted the professors in teaching duties

Skills:	      Languages:
�	Proficient in spoken and written French, as well as 
Elementary spoken and written Japanese
	            Computer:
�	HTML, Photoshop, MS Word, Excel, Publisher, Works, Power Point, 
and QuarkXPress


Portfolio and references available upon request