A HANDBOOK ON TQM
This book is the outcome of my association with many organisation across the
country on Total Quality Management related activities. The rapid growth of
organisations world wide is taking place specially in a highly competitive
environment. All those organisations that have achieve peak performance or
are leaders in the world market have done so by building quality into their
products and services at all points within the value added chain. Organisations
are producing better output whether products or services for their customers by
practicing TQM. More and more companies, world wide are increasingly realising
that the TQM experiment is not desirable but also inevitable for the performance
standards of any organisation.
This book covers the basic concept and issues concerning the principles, philosophy,
and the main pillars of TQM. An elaborate discussion on the Imperatives of Total
Quality Management, Cost of Poor Quality Circles, Quality Improvement Tools and
Quality Management Systems ISO 9000 has been discussed.
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QUALITY CIRCLE HANDBOOK
This book is the outcome of my association with the Quality Circles
activities in several department of Tata Steel. The rapid
growth and successful functioning of Quality Circles (QC's) in
Tata Steel during the current decade makes me quite optimistic
about their future. More and more companies, world wide are increasingly realising
that the QC experiment is not desirable but also inevitable for the performance
standards of any organisation.
There are a large number of practicing managers within organisations who still have a feeling that
Quality Circles are too difficult to understand or more difficult to practice.
All those organisations that have become world leaders in the competitive market have done so by
building people besides building qualityy into their products and services. Total Quality
is people driven and heavily dependent on the participation and contribution of each member of an organisation.
Without people being actively involved it is not possible for any organisation to achieve its objective.
The book covers the basic concept and issues concerning the formation, operation, monitoring and institutionalisation
of QC's.
An elaborate discussion on the Quality Implementation Tools is a must for all the QC
members, leaders and facilators. In order to bring objectivity in the identification, analysis and solution of problems,
members are required to have a in - depth knowlwdge of these Q.I. Tools and of their scope and limitations.
This book attempts to examine these in details.
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PROJECT BY PROJECT QUALITY IMPROVEMENT
The course material on project by project quality improvement is the outcome of many improvement projects
which we solve in many departments at Tata Steel and other organisations. Systematic continuous improvement
making regular and incremental gains in performance levels is the main objective of this book. This kind of informatics can be brought
about by reliance on fact and data and by working together with all.
This book gives an insight in problem solving technique, stroke concept, talks about the diagnostic journey using
the quality implementation tools.
This book will be beneficial to practicing plant managers and other managers in other in other departments also.
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WORK PLACE MANAGEMENT
This book is the outcome of my association with the people and 5 S activities in several department of Tata Steel and other organisations.
The rapid growth of organisations world wide is there.All those organisations that have achieve peaks performance
or are leaders in the world market have done so by building quality into their products and services at all points
within the value - adding chain. Organisations are making better workplace for their employees by
practicing 5S concept. More and more countries, world wide are increasingly realising
that the Workplace Management experiment is not desirable but also inevitable for the performance
standards of any organisation.
This book covers the basic concept and issues concerning the principles, philosophy,
and the main pillars of 5S concepts.
This book will make aware about the concept and in depth knowledge so that one can practice at the same time train ones own employees at their workplace.
This book attempts to examine these in details.
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ENVIRONMENTAL MANAGEMENT SYSTEM : ISO 14000 HANDBOOK
This book attempts to describe the Environmental related issues in India i.e.
Industrial Growth, Air Pollution, Water Pollution, Solid Waste, Land Pollution, damage cost in chapter one.
In chapter two, the Green Risk Factor in India, those are Environmental Regulations,
Environmental Awareness, Green Judiciary, International Environmental Treaties, conventions and protocols and greening in business.
What is Environment Management System (EMS) is described in chapter three as well as Why
ISO 14001 and its benefits to any organisation. Chapter four gives the Environmental Management System
principles and elements. Chapter five describes the ISO 14001 clauses and its enterpretations, and finally in the
last chapter the correspondence between ISO 9001 and ISO 14001 differences are addressed.
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APPRECIATION ON JRD Q V BUSINESS EXCELLENCE MODEL
Tata Steel was the first company in the Tata Group to adopt the Malcolm Baldrige Model of Business Excellence by initialising
and achieving the JRD Q V award in the year 2000. We have came a long way at Tata Steel . Departments have reaped benefits from
the assessment process by using the feedback in the planning process.
This book will act as a reference for many organisations to tailer this model to their working. This book will be prudent for all those organisation, who are in a competitive environment
and aspire to reach par excellence.
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QUALITY CIRCLE HANDBOOK FOR FACILITATES
This book is the outcome of my association with the Quality Circles
activities in several department of Tata Steel. The rapid
growth and successful functioning of Quality Circles (QC's) in
Tata Steel during the current decade makes me quite optimistic
about their future. More and more companies, world wide are increasingly realising
that the QC experiment is not desirable but also inevitable for the performance
standards of any organisation.
There are a large number of practicing managers within organisations who still have a feeling that
Quality Circles are too difficult to understand or more difficult to practice.
All those organisations that have become world leaders in the competitive market have done so by
building people besides building qualityy into their products and services. Total Quality
is people driven and heavily dependent on the participation and contribution of each member of an organisation.
Without people being actively involved it is not possible for any organisation to achieve its objective.
The book covers the basic concept and issues concerning the formation, operation, monitoring and institutionalisation
of QC's.
An elaborate discussion on the Quality Implementation Tools is a must for all the QC
members, leaders and facilators. In order to bring objectivity in the identification, analysis and solution of problems,
members are required to have a in - depth knowlwdge of these Q.I. Tools and of their scope and limitations.
This book attempts to examine these in details.
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HANDBOOK ON NEW 5'S EVALUATION CRITERIA
It is in the Press.
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STUDY MATERIAL ON 5'S CONCEPT
This book is the outcome of my association with the people and 5 S activities in several department of Tata Steel and other organisations.
The rapid growth of organisations world wide is there.All those organisations that have achieve peaks performance
or are leaders in the world market have done so by building quality into their products and services at all points
within the value - adding chain. Organisations are making better workplace for their employees by
practicing 5S concept. More and more countries, world wide are increasingly realising
that the Workplace Management experiment is not desirable but also inevitable for the performance
standards of any organisation.
This book covers the basic concept and issues concerning the principles, philosophy,
and the main pillars of 5S concepts.
This book will make aware about the concept and in depth knowledge so that one can practice at the same time train ones own employees at their workplace.
This book attempts to examine these in details.
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STUDY MATERIAL ON QUALITY MANAGEMENT SYSTEM ISO 9000 : 2000 VERSION
ISO 9000 : 20000 version has been published on 15th Dec, 2000 from the ISO headquarters Geneva, switzerland.
This quality management system would require changes in the existing QMS (1994 version) to suit the requirement of the revised standard.
In order to facilitate all departments / divisions / organisations, who have earlier gone for ISO 9000 : 1994 certificate have to switch over to the new ISO 9000 : 2000 version.
This book will facilitate the auditors of certified units.
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