Reminders: Things you tell yourself before and during conflict to main self control.
Approaching the Situation:
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Keep your breathing even. |
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What is it that I have to do? |
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Take one step at a time. |
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Stick to |
the issue and don't take it personally.
During the Confrontation:
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Just exhale slowly. |
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Remember not to take it personally. |
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He/She might want me to get angry, but I'm going to one up him by staying cool. |
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What is the real issue? Keep it in perspective. |
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Just state your needs clearly. Stick to "I" statements. No blaming - that won't help. |
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Acknowledge his/her point. That can help sometimes. |
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Getting real mad will cost me. I'll be a champ. Stay calm - be a clamp. |
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No one is right or wrong. We just have different needs. |
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If there's nothing I can do now, just chill-out. It will be over soon. Ride the wave. |
Our goal is to reduce the frequency and intensity of emotional and behavior problems at home, school and
in communities. At Resolve To Heal, we celebrate the uniqueness of individuals and embrace the diversity
which complements our individual strengths. In addition to counseling services we provide consultation
towards optimizing the relationship between corporate staff management.