The Chapter meets five times a year, at various participating hospitals and health systems throughout the Delaware Valley. We are always looking for ideas for programs. Please contact Gretchen
Chadwick at 215-456-3984 if you have any ideas for programs.
The next meeting will be held at Pennsylvania Hospital on December 5th, 2002 beginning at 12 Noon. Lunch will be provided, and a tour of the hospital is planned. Because this is a Holiday Meeting, each member is asked to bring a $10 gift which will be part of the white elephant event! If you will be attending the meeting, please contact George Hollingsworth, Patient Representative at Pennsylvania Hospital at 215-829-5663.
The
meeting on September 19, 2002 was held at Chester County Hospital. The guest speaker was Ellen Martin, patient representative at Saint Vincent's Hospital in Manhattan. She shared her experiences as a patient representative responding to the World Trade Disaster of September 11, 2001.
Please contact Diann Riepen at
610-431-5457 if you would like more information.
The June 18th meeting was held at Riddle Memorial Hospital. A very
informative and timely talk was given by Harriet Bernstein, Director, Volunteer
and Chaplains Program at Albert Einstein Hospital. The topic was Cultural
Diversity. The discussion included:
 |
The CLAS standards from the Office of Minority Health which
outlines mandatory requirements and recommendations regarding culturally
competent care, language access services, and organizational supports for
cultural competence. Please visit omhrc.gov/clas/
for more information on the CLAS standards.
|
|
The book, The Spirit Catches You and You Fall Down,
by Anne Fadiman, was recommended. It depicts the tragic story of a
young Hmong child and the cultural miscommunication that resulted when she
and her family come in contact with our health care system.
|
|
A. Kleinman's Explanatory Model, from the book Patients
and Healers in the Context of Culture, was shared as an alternative tool
for for health care providers when treating culturally different
people. The use of eight questions will elicit responses that
can help the provider to identify cultural factors that will help or hinder
the healing process. |
