PROFESSIONAL SKILLS  and PROFICIENCY
PROFESSIONAL COMPUTER SKILLS

New System Installs & Networking
Troubleshooting, Diagnostics & Repair
Imagining (Ghost/Ghost walker)
Upgrading Systems and Software
Preparing Systems for Sale or Salvage
Recovery
Maintenance
Taught Software / Hardware
Installation of Hardware / Software
Consultant
FTP of Files
Intranet / Internet Server Management (Network, Developer, Production)
Help Desk (technical support)
Business DSL Support
TCP/IP
Web Site Design, Development & Testing
Web Site Management
HTML
Multiple System Support
System Administration (3.x, 95, 98, NT, 2000)
System Relocations
Virus Management & Prevention
Video Conferencing & Training

HARDWARE/SOFTWARE PROFICIENCY

IBM and MAC Compatible Platforms
Main Frames, Workstations and Laptops
Brother & IBM Word Processor w/TX pk 3
MS Home and Office Suite
MS Windows (3.x, 95, 98, 2000 & NT)
NEC Software Collection
Lotus 123
MS Mail, Messenger, Outlook and Exchange
Netscape Explorer, Netscape AOL and other online services
DOS 3.0 and up
Lawson
SAP
Express Maintenance
Professional Editor 32 / Visio Technical
Win Zip
E-Stamp
Oasis / Remedy / BABSC Help Desk Ticketing Systems
Web Studio, Adobe, PhotoShop, Cannon Creative, custom software packages, proprietary software, and other graphic arts software
Important Information:
Resume
Consulting Positions
BPAC Reference - Printable Version
My Info:
Name: Andrea Leigh Dickerson
Email: [email protected]
Hosted by www.Geocities.ws

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