Jennifer Lai's Home Page
My Work:
I am an Interaction Designer working in the Pervasive Computing group at the IBM T.J. Watson Research Center. I specialize in the design of conversational speech interfaces.

My projects include the
Virtual Assistant which is a speech-based solution supporting mobile knowledge workers' need to access business information such as email and calendar entries while traveling. This solution can be accessed from any phone, and uses a combination of� statistical based speech recognition, dialog management and synthetic speech to create a conversational interface.

Another project that I am working on,
BlueSpace, actually does not have any speech components in it (yet).� We are looking at the integration of sensor technologies and off-the-desktop displays in ways which could be used to solve many of the common problems experienced by users in a cubicle environment. The components that I am most interested in involve team awareness, communication, as well as the use of peripheral displays for information monitoring.
Scuba diving in Asia with my son Jared. (Hint: I'm the one on the right)
IBM Research HCI Symposium 2004
Other Stuff:
Personal Interests
Call for Participation: CHI 2002 Workshop on Speech
Call for Participation: Special Issue of IJST on Speech and HCI
Link to my page at IBM Research
Select Publications:
Patents:
Lai, J.,Wood, D., Considine, M. (2000) The Effects of Task Conditions on the Comprehensibility of� Synthetic Speech In� ACM SIG CHI 2000 Conference Proceedings (pp. 321 - 329) I have 6 patents that have been issued. Click here for the list.
Gong, L., Lai, J. (2001) Shall we Mix Synthetic Speech and Human Speech? Impact on Users' Performance, Perception and Attitude. In� ACM SIG CHI 2001 Conference Proceedings (pp. 158 - 166)
Contact Info:
Jennifer Lai
IBM Research
19 Skyline Drive
Hawthorne, New York
10532
lai at watson . ibm . com
Lai, J.,Cheng, K., Tsimhoni, O., Green, P. (2001) On the Road and on the Web: Comprehension of Synthetic and Human Speech While Driving. In� ACM SIG CHI 2001 Conference Proceedings (pp. 206 - 213)
Lai, J.,(2001)  When Computers, Speak, Hear andUnderstand. Communications of the ACM, March 2001, Volume 44, Number 3
Lai,J., Srinivasan, S. (2001) Designed for Enablement, or Disabled by Design? Choosing the Path to Effective Speech Application Design. In� Usability Evaluation and Interface Design, Smith, M., Salvendy, G, Harris, D., Koubek, R. (Editors) LEA 2001
Other Publications:
Click here for a complete list of publications.
Lai, J., Yankelovich, N. (2002) Conversational Speech Interfaces,  in Handbook of Human Computer Interaction, Sears, A., Jacko, J. (Editors) LEA, N.J. (in press)
Karat, J., Lai, J.,  Danis, C, Wolfe C.  (1999) Speech User Interface Evolution, in Gardner-Bonneau, D.  Human Factors and Voice Interactive Systems (Editor) Kluwer Academic Publishers, Norwell, MA
Lai, J.,  Vergo, J..  (1997) MedSpeak: Report Creation with Continuous Speech Recognition, In ACM SIG CHI 1997 Conference Proceedings
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