Communicating

BTEC Level 2 Diploma in IT – (2012-2013)

This unit who work in the IT industry. Some of these skills are specific to the IT industry, such as the use of specialist methods of communication, for example the use of video conferencing. But other skills, such as being able to give clear verbal explanations, are relevant to working in any industry.

Communication is central to almost every aspect of business and private life, so being able to communicate clearly and effectively, by speaking, writing and other methods, is a very useful skill to develop. This unit also looks at the impact IT has had on the society we live in.

Over the last 40 years or so IT has had a tremendous impact on the way we do many things. It has brought many advantages, such as new ways to communicate and stay in touch, including email and mobile phones. But not all of the changes have been beneficial, and you will also be looking at some of the negative effects too. For example, IT has provided new ways for criminals to break the law.