Fake Staff

Some people pretend they are NeoPets Staff in order to scam you, or trick you into doing something silly - like giving away your password.

Remember NeoPets Staff use one account and one account only to contact you "theneopetsteam". If you receive a message from anyone claiming to be NeoPets Staff and they are not using this account, ignore them, even if the user lookup says they are Staff - don't forget you can edit your profile, and scammers may put that they are staff in order to trick you.

Remember NeoPets Staff will NEVER ask for your password. Nor will they ask you to do anything like change your e-mail address or forward on a Chain Letter. The main reason you might receive a message from NeoPets Staff are if you win the lottery or beat the "Better Than You" score.

If someone tries to trick you by claiming they are NeoPets Staff report them to [email protected]