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EBA
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Emotional
Bank Account
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Emotional
Bank Account
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:A metaphor for the
level of trust in an interpersonal relationship. We
build a reservoir to use to work with people to get
things done.
By acting
negatively, we separate ourselves from others and lose
any benefits we might have had.
Six Major
Deposits:
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Understand the
individual
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Attend to the
little things
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Keeping
Commitments
- Clarifying
Expectations
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Showing
Personal Integrity Apologizing Sincerely when you
make a Withdrawal
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Methods
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:Acts
which build trust are deposits, acts that weaken trust
are withdrawals.
- Kindness Vs.
Unkindness
- Keep Vs. Break
Promises
- Honor Vs.
Violating Expectations
- Loyalty Vs.
Duplicity
- Sincere
Apologies Vs. Pride
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Thoughts
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bottom line here is that the most important aspect of
Emotional Bank Account is to keep a high balance with
OURSELVES! (Don’t lose your identity!!!)
When our sense of
honor is stronger than our moods, we no longer give in
to feelings. We keep ourselves in line with our values
and principles. It is the source of self discipline and
honor.
Any feedbacks and
comments, feel free to send me your email so that I can
post it into Open Discussion section.
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